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December 2023 by Amanda Pesall
Brittini V was amazing I spent days frustrated trying to get my online order to process I chose chat option and just like that my savior jumped in took care of all of it such a relief so grateful for her!
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November 2023 by Zoey OBrien
Great experience picking out a couch. Low pressure let us wonder and check out everything but would check in to see what we were looking for. Checked the availability of the couches while we were looking.
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September 2023 by Kayla Marie Rodenberg
Walked in looking for a sectional and was quickly greeted by Shawn. He let us look around on our own and showed us a few pieces he thought we would like. No one was pushy they let us take our time deciding what to move forward with! Overall great experience, definitely will be returning.
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September 2023 by Jeremy Duden
Always a pleasant experience. I have shopped here for years. Today, I went in looking for a specific piece. And even though it wasn't in stock, they went above and beyond to help me find exactly what I was looking for. Thank you for the excellent customer service.
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September 2023 by Yael Derickson
David and Shawn at 801 South Highline PL were an absolute rockstar team helping us choose the perfect mattress and frame and couch as we move in to the city and buy new furniture for our place, they were welcoming, patient, honest and very knowledgeable. We will be coming back to them in the future for everything!
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July 2023 by Skyler
Bought our new furniture for our first home here! Brian was very helpful and allowed us to look, try out furniture, and discuss the best options for us. They also allowed us 60days to hold the furniture which was a big help! Can't wait to enjoy our new things ?
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May 2023 by Dausin Olberding
I recently stopped in to check out some options for a new living room set. Micaela was super helpful. She showed us several different options & styles. Would definitely recommend these guys!
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May 2023 by Michael Honomichl
Susanna was very helpful and made us feel welcomed! She made sure everything was perfect and went according to plan. I love my furniture!!!
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May 2023 by Mike
I went in to Ashley furniture store today to buy some living room furniture. I was greeted by Brian Weisz, furnishing consultant, and he was good to work with. I liked that Brian listened to us what we were looking for and that he was never pushy towards us to make a sale. He showed us what we were interested in then left us alone to take in the sofas and talk among ourselves without someone breathing over us. We felt like we received great customer service from Brian and we purchased the furniture.We had a good experience here at Ashley and I will be back in the future to make some more purchases.
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May 2023 by Dawn
Michela was fantastic in helping me to furnish my new home! She was very patient and listened to what I wanted and everything looks great! She was very knowledgeable of the products and assisted with great pricing!! I will be back for any future furniture needs!! I also enjoyed getting to know her personally!!
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April 2023 by Susan Forseth
Mike H. was very patient and helpful with our mattress shopping. Very easy to work with.In the same day, I also picked out livingroom furniture with a sales lady that was awesome. She made everything so easy for me!Delivery staff was very polite & helpful.Ashley Furniture gave us a great shopping experience!
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April 2023 by JoAnn King
“Engaging, responsive, personable, patient, understanding, attentive”, are only a few of the adjectives I would use to describe my experience with Susanna, at Ashley. She not only strove to understand my needs and preferences while in the store, she even communicated with me via text regarding pieces I was looking for, regarding color, style, size, etc. Further, she has a delightful personality (as did all the personnel I met and interacted with, at Ashley)! It was a pleasure to work with Susanna. She’s the best!!
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April 2023 by Chanslee Morris
Micaela Is fantastic! Highly recommend her and Dawley Farms location, she helped me out with an ottoman for my couch, which i love i got it at Ashleys! Most Cozy & Comfortable purchase ive made yet! Great Customer Service!
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March 2023 by Devangie Quick
I went into the store and had Chris help me find a chair that I wanted (which I had found online). He was great, taking me over to show me the fabric on the other pieces in the collection, to make sure it's what I wanted. I'm not sure what went wrong, but apparently the wrong chair was ordered, because the chair in my apartment is NOT what I ordered, it's not even white. I called the store and spoke with the store manager who assured me that he could fix the mistake if I was willing to come in and pay more. So I guess I'm stuck with a chair I would've never ordered, because I already paid $140 to have it delivered and I am NOT paying an additional fee for them to come back and get it (I tried telling the delivery guys to take it back because it wasn't right and they refused. I see their return policy charges you another fee if they have to come back and get it).
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February 2023 by Kimberly M. Nairn
I just had such an awesome purchasing experience with my Ashley's consultant Micaela Bretey! She was very helpful and patient during my visit. I was able to get exactly what I was looking for and she will be able to get it delivered when I need it! This made my day! Thanks Micaela!
