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January 2026 by James Krall
Dave was super helpful getting us info on the couch we purchased. No one was pushy at all just helpful. Crazy how much they have on display. Will definitely be the first stop for all future upgrades.
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January 2026 by Claire Wagner
Dave was our sales associate and he was so helpful in finding a couch! Super friendly and was not trying to pressure us at all just genuinely wanted us to be happy with our purchase! Thanks Dave :)
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November 2025 by Weston Beltz
I worked with Jerry Smith and it was a phenomenal experience. After explaining exactly what I wanted he took me to the best deal they currently had with my requested specifications. He set me up with the delivery and 5 year protection plan, delivery was smooth and easy. Absolutely stellar customer service, will be buying all my future furniture here.
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October 2025 by Lou Crockett
Love getting my retail therapy at all the locations.
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September 2025 by Gary Moffatt
August 8th of 2025, we walked into the showroom with intentions of buying a recliner. The staff looked at us but would not acknowledge us. after walking around for about 5 minutes a gentleman finally asked if he could help us and said he would be with us shortly. We looked at the recliners and after another 15 minutes we still were not waited on. At that point my wife and I decided it was time to go.
I was in Sioux Falls on other business and thought it would be a good time to recliner shop as long as we were in town. I make my living as a mechanic so I wasn't dressed in my Sunday best but none the less was a customer. I'm suspecting that my appearance made us less than desirable customers. Who knows?
Oh well, we then went to Unclaimed Freight where they were more than happy to wait on us and about a half hour later purchased a beautiful recliner! That will be our first stop next time we furniture shop.
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July 2025 by Dennis Kelley
Had a very enjoyable experience and made a couple of purchases.
Thank you Seth.
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November 2024 by Dan Lundeen
Told us it would take 3 to 4 weeks to get our set. Ened up taking 2 months..Didn't call us when items came in.
Both the sofa and love seat had stains on them when we unpacked them, They sent a cleaner and he wasn't able to get the stains out. Would not recommend Ashley
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October 2024 by DANIEL MUKENDI LUTUMBA
I visited this place
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October 2024 by Caleb&Madison Olsen
I don’t normally do reviews but this upset me. I had received a call from my wife to come and pick up a dresser she had purchased. We have always bought our furniture from this place, but we pick it up, take it home, and unbox it and immediately notice it’s damaged. Before I do anything else, I call the store and asked if there was anything we can do. Heather, the rep who answered the phone who lacks customer service, goes on to tell us there is nothing that can be done other than driving the dresser back and picking up a new one. Which is and should’ve been just fine, but her demeanor and rude behavior was uncalled for. She proceeded to tell us things such as, “well we don’t make the furniture in the store” and “would you rather just return it and not have one?” These responses were given after explaining what had happened and our experience. Like I mentioned before, this is not our first or even our second time buying from this store and we have never had an issue like this before. Thankfully, Bridget, the manager, sorted things out with us and was very apologetic with the custom service we had received. We appreciate how she handled things and we will continue to use their store as our go to for furniture. Thank you Bridget!
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August 2024 by Dawson Sechser
Chad was awesome and super helpful!
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August 2024 by Jenna Bresee
Tiffany was so great to work with. She gave us different ideas on what would work for our basement. Knowing we have a dog and toddler she was able to help us find what was durable and told us about the warranty. I would definitely shop here again
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May 2024 by Bobbi Quigley
Beau and Aaron were so very kind and helpful to me and fixed my problem and they lifted a huge weight off my shoulders. I’ll be forever grateful! Thanks again guys!
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April 2024 by Eileen Krom
Nice Manager worked to find our needs
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April 2024 by Connie Melton
Large selection of furniture. My sales rep, Devin, was very helpful. Pleasant experience....no pressure. I would definitely shop here again.
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April 2024 by Travis John
Great customer service.
