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December 2023 by Alana Reinfeld
Absolutely LOVE working with our reps Laura & Bob. They do an amazing job with our projects and clients. They always have or find what we are looking for.
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August 2023 by Dave Chapman
We ordered a new front door from Builders Millwork. Our designer came up with the idea to not have a door knob, just a long gold handle. Because of that, we didn’t have a latch that held the door shut. Chad came up with a magnet system that closes and holds our door shut nicely! I highly recommend Builders Millwork!
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July 2023 by Josh
I recently had the pleasure of visiting Builder's Millwork & Window in Sioux Falls, and I must say it was an outstanding experience from start to finish. As a discerning customer with high expectations, I can confidently state that Builder's Millwork & Window not only met but exceeded every one of them.From the moment I walked through their doors, I was warmly greeted by their friendly and knowledgeable staff. Their expertise in the industry was evident as they attentively listened to my requirements and provided valuable insights, helping me make informed decisions.The showroom itself was impressive, showcasing a wide array of top-notch products. The extensive selection of windows, doors, and millwork options was remarkable, catering to various styles and preferences. It made the entire shopping process enjoyable and stress-free.What truly set Builder's Millwork & Window apart was the exceptional customer service. They went above and beyond to ensure that I found the perfect products for my home. The staff patiently answered all my questions and concerns, guiding me through the available features and benefits of each product, which made it much easier for me to make the right choices.The purchasing process was seamless and efficient. The team at Builder's Millwork & Window made sure that my order was processed promptly, and they kept me informed at every step of the way. The delivery and installation were equally impressive. The installation team arrived on time, and their professionalism and expertise were evident throughout the process. They treated my home with the utmost respect, ensuring a clean and flawless installation.The quality of the products from Builder's Millwork & Window is simply outstanding. The windows and doors I purchased not only enhanced the aesthetics of my home but also improved its energy efficiency. I couldn't be happier with the results!Overall, my experience with Builder's Millwork & Window was exceptional. Their dedication to customer satisfaction, along with their top-quality products and knowledgeable staff, is truly commendable. I highly recommend Builder's Millwork & Window to anyone in Sioux Falls in need of windows, doors, or millwork. They have undoubtedly earned my trust, and I will return for any future needs.Thank you, Builder's Millwork & Window, for providing such an outstanding experience. Your commitment to excellence is evident in every aspect of your business, and it was an absolute pleasure doing business with you!
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April 2023 by Jeffrey Pay
Seem eager to help. Supposed to be sending some estimates. We will see how those come in. Have more than just doors and windows.
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February 2023 by Blaine Moen
I’ve been into this establishment numerous times. Today was my last visit. Nobody says a word to you, the front desk just stares at you silently, and you end up walking around without assistance. I walked up and down the aisles and there was one person on the floor helping a family. Not even a greeting. I accidentally went down an aisle of offices and there were three people sitting on their cell phones. Nobody asked to help. Waited 15 minutes and left. Again, this wasn’t the first time this happened. If they are gearing sales, towards contractors only, it’s the wrong business model. Sad impressions every visit.
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July 2022 by Kristy C
The salesman that I worked with was great. He was very friendly and took the time to explain things. They had what I wanted very quickly. They have a large selection of samples on had. We would use then again.
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May 2022 by Bill Ott
New location is very nice, more displays and more room for customer - sales meeting. We've been very happy with their customer support from Sales to delivery.
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May 2022 by Geno Pirillo
Nice group of folks there. Large expansive showroom full of windows, cabinets, doors, hardware, crown and base moldings, etc. Stop in and say hi to them! ?
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April 2022 by D Desch
Zero stars. Will never go back. We had a builders millwork staff member come and measure for new windows and a new door. We ended up getting the wrong size for a couple windows and a door that was 4 inches too narrow. We made the windows work. But the door would not work. Gene a builders millwork was very unprofessional. If I owned a business and my guy made the mistake own up to it and reimburse the client. Not like it was much either was a 500$ door. Here's a thought maybe you shouldn't send guys out that don't know what they are doing. Will never recommend to anyone I know.
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March 2022 by Curtis McBride
We are not builders, we are just ordinary people trying to do some remodeling to our home and needing pricing to plan for a project.Twice we had to go find someone to help us. The first person seemed like we were interrupting her day. The second person acted like he was so busy that it would be two weeks before he could even get us a number on a new stair railing.I will not be back and not recommend this business to friends or family.If you don't have time for questions and to run some rough numbers...I dont have time or money for you.Horrible customer service!
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March 2022 by Tony
Wife went in to start process of replacing doors for our home. I was going to met here at builders millwork. She was treated very poorly and when I arrived was in car upset as to how she had been treated would not recommend.
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October 2021 by Kevin Meester
Do not recommend the service at Builders Millwork.We had an issue with a exterior door being different than the one we really wanted. Chad blew me off, and finally told me that there was nothing they could do to get us the door we wanted.I believe they could have gotten us a different door, they just didn’t want to go to any extra effort to make us happy.I told Chad to have his boss call me, and still waiting for the call.
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September 2021 by Lindsay Rieck
Every person I have come in contact with are polite, efficient, hardworking, and prompt. Highly recommend them!!!!
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September 2021 by Zak Fick
Great people, great show room, great products and great communication.
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May 2021 by Jack Ashmore
Been there 3 times everything great.
