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August 2023 by Keanna Ohlenkamp
I used the ATM in the lobby one afternoon. The employees all gathered to stare at me while I completed my transaction. I'm not sure what the reason was but it was quite rude. I wouldn't suggest anyone conduct business at such an unprofessional branch as this one.
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August 2023 by Veronica Prout
The people here went out of their way to ensure I was promptly helped even though I was visiting from out of town. I feel so welcomed! Thank you!
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July 2023 by Brandon Hanson
Easy to get withdrawals made through my Chase Credit Card. As well as someone through Chase to get everything authorized. As well as knowledgeable on answering questions about foreign currency exchange.
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May 2023 by T G
Best banking experience you can get in town. Denet Christopher goes way beyond his responsibilities to help out my financial needs.
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May 2023 by James Nguyen
Best banking experience you can get in town. Denet Christopher goes way beyond his responsibilities to help out my financial needs.
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October 2022 by Petro Kholiava
Not a professional location.
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July 2022 by austin ramirez
Impossible to get a customer service rep on the phone
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July 2022 by Heather Privett
I had this bank in California from 2011-2013. We were sad to leave since there were no banks in the Midwest back then. When I got to open a new account in South Dakota back in early June 2022, they have been nothing but a pain and it has been horrible! They have been holding my checks for 10 days, and last night I went to reorder my debit card and the lady on the phone somehow closed my account without my permission. And since today is a holiday, I'll have to deal with them tomorrow. Do not use this bank! They are not the same great company they used to be! I'm so disappointed!
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May 2022 by Cecilia Ortiz
Terrible service.
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February 2022 by Dawn Serie
If I could leave no stars I would. Just opened a new account with them,did my first mobile deposit with them,put a ten day hold on my check. Had to talked to three different people to be told they can't release my money. I NEVER BEEN TREATED LIKE THIS BY A BANK. Will be closing account when or if I ever get my money.
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January 2022 by Larry Szczesny
They locked my account for potential fraud. I used my debit card at places i had used it before nothing new. Wasn't notified. Took 5.5 hrs on hold to get a rep only to be told i had to call again the next morning. Now i have to travel 1.5 hrs to get to the nearest branch to get my act unlocked. Have had this act over 20 years. Very disgusted by how i have been treated.
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November 2021 by Brittany Bormann
Opened an account on October 1st online and was automatically approved for their checking account. Had all my paycheck and bills transferred over and on October 18th Chase decided randomly they were going to cut ties with me. I had plenty of money in my account and no way to access it. They refused to give me my money and said it would be sent to me via cashiers check in 10-14 days via mail. What am I supposed to do about bills? Thank you, Chase!
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September 2021 by Heather W.
Had Chase accounts when we lived in another state. We were so glad to see this location had opened here in Sioux Falls. We immediately made an appointment with Derek to open an account today. Everyone was very friendly and welcoming and Derek was great to work with. Thanks so much!
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September 2021 by Michael Swanson
Glad to see Chase is finally making it out into the Midwest. Would be nice if they built a location in Sioux City.
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August 2021 by Heather Leeloo Wallace
Had Chase accounts when we lived in another state. We were so glad to see this location had opened here in Sioux Falls. We immediately made an appointment with Derek to open an account today. Everyone was very friendly and welcoming and Derek was great to work with. Thanks so much!