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November 2023 by Nicky Dahm
Always friendly and helpful!
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July 2022 by Richard K.
This is a great local bank! They remember me every time I go in and they are always so friendly. I started with one account and liked them so much I moved all my accounts over. I've got personal and business accounts with them and have never had any problems. I'm glad to be supporting a local bank where they actually care about me.
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March 2022 by Hannah Gebauer
I have used Cortrust bank since I opened my first bank account. I've also gone through two mortgage experiences through the bank with Jeff Mindt. I would highly recommend Cortrust bank for a local/regional bank that works with their customers to meet their lending and banking needs. They provide excellent customer service (responsive) and the people I've worked with have always seemed to care about me and answer any questions I may have. I'd highly recommend for any banking needs!
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February 2021 by Cari Tryon
Shayne Maker is my insurance agent and he has taken care of all our insurance needs for many years. He's the best around and really cares about his customers.
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January 2021 by Sara Marie
Poor customer service. Staff dont care about the customers. Rude, unprofessional and dont meet customer needs. Managers rude and cant train there staff to be professional and respectful. Wells Fargo treats a person as a number but still is proffessional.
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May 2020 by Sara Heyer
Poor customer service. Staff dont care about the customers. Rude, unprofessional and dont meet customer needs. Managers rude and cant train there staff to be professional and respectful. Wells Fargo treats a person as a number but still is proffessional.
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February 2020 by Doug Peters
I Iove the people, their friendliness, fairness, banking, hours, and more. But unfortunately I have asked them to whitelist transactions through PayPal, Ebay & Amazon, yet they refuse to and my debit card is constantly being frozen/limited for no reason, since these are the same repeat business transactions I am constantly dealing with (over and over). This is always alarming the way they do it, as well, sending me a nonspecific note that looks like an overdraft notice, every single time, always worrying me that my account is in trouble. The 3rd party security company blames the branch, who in turn blame the security company or the Bank HQ in Mitchell.
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December 2017 by Desiree O.
UGH!!! Where to start! I have been with cortrust in South Dakota and in Minnesota. Never had any real problems in the 10 years I was in South Dakota however my 2 years in Minnesota has been HELL. They will return payments of $13.74 and cause that payment to be $70 in the end when It would not cost the bank anything to pay that one time payment and charge me a fee. They also have different business times for each branch even though they are 10 mins apart. I recently lost my debit card and called into the bank to have it cancelled and a new one sent.. NOT that EASY!!! I was told by the gal answering the phone that I needed to stop into the bank to get one made for me. I finally got time to go into the bank three weeks after my card was cancelled and after presenting my ID talking to the teller about the issue and confirming my deposits she tells me she will have one sent to my home!!!! REALLY!!!!! I could have had the darn thing by then. IU could go on and on but Ive already waisted enough of my time on this place!
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December 2016 by Corum Adam
Unfortunately my experience with CorTrust Bank is awful, they froze my bank account the day my paycheck was deposited without any warning. The best part about that is being over 1,000 miles away from the closest branch doing work in Phoenix, Arizona. Most companies reward their customers for a decade of loyalty, not punish them.
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June 2015 by Diana M Saldivar Tietz
Fav Bank