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November 2023 by Ryan Conway-Hay
Went to see if I could get my tire fixed. While there was several tire employees standing around didn’t appear to be extremely busy was told I needed to make an appointment for them to spend literally seconds to look at my tire to see if it could be fixed. When I asked if that is what they would like to have written on their review they responded sure. It was a very sad because I have great things to say about the rest of the store.
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July 2023 by Benjamin Woods
Do not get tires here unless you have at least two hours to wait, even with an appointment.
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May 2023 by Mark Larson
Absolutely do not buy tires from Costco. Bought 4 new tires 6 months ago....lost one to a road hazard and when I went to buy a new one that matches, I was told it was impossible to buy a single tire. I was told atleast three times I would need to purchase four new tires.For a company that prides itself on customer service , they extended none to me after having spent a lot of money with them not long ago. Never again.Don't get fooled spending money with them.
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September 2022 by lucy iburg
Had a last minute emergency on a one day trip to Sioux Falls, called and hour beforeThey close and Kyle was able to switch my tire and I got home safe, great job Sioux Falls Costco, tire center
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September 2022 by Alyssa Brown-Tomanek
Costco makes me want to pump up their jams.
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August 2022 by John S.
Awesome place to shop Quick and easy to get everything you need for your house good foods tires good for everything
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July 2022 by Ketruth S.
Costco is Costco!! Lol return policy amazing. Great products all in bulks great for saving money.
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July 2022 by Jay Tripp
Just want to thank your incredible staff that was outdoors today directing traffic for the fuel lines!!! Even though it was HOT out there, they each smiled and were incredibly kind as we all waited in line. Thank you for starting my 4th of July weekend off with positivity!!!
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July 2022 by Amanda
I purchased 4 tires from another Costco location. I recently got a flat in one of the tires, went into this location and a spare was put on my vehicle. My tire size is rare and the tire is no longer made. Fast forward, I ended up replacing all 4 tires. I did this for a few reasons, mainly because the tire is new so if this happens again, hopefully it’ll be easier to locate a replacement.The tire center was short staffed during the week this happened. I was told some of the staff was in Chicago at a meeting and the others were on vacation.Jamie S, Izzy and Peyton were great to work with. I was assigned Jake as the individual that looked for replacements. He was extremely difficult to speak with, I had to call several times to get in touch. My last straw was on an evening when he told me he’d call me back the following morning with an ETA on my tire. He would either have found a tire locally, ordered one from another Costco or had another option for me. The following day, I heard nothing. I called several times and never heard back. Finally at 6pm I spoke with Jake and he had just found out no local shop had the tire and had no idea when another Costco could get the tire delivered. If he would have apologized for dropping the ball, I would have still been disappointed but wouldn’t have been so irritated. He made excuses, was talking over me and said he’d call me “right back” once he figured out another solution. At 8pm I spoke with Jake and we decided to place an order for 4 new tires. That was the last time I spoke with Jake. Jamie S followed up the next day with an ETA and then the day they arrived at Costco, Jamie S called again to let me know they had arrived. She is a pleasure to work with, very compassionate and great communication skills. Peyton checked me out and Izzy helped me when I arrived the first time and put the 4 new tires on my car. Both great guys.I’d honestly rate this more of a 3 but Jamie S saved the day by taking over and making sure the communication improved. I know it’s difficult to find good people, she’s a gem and should be promoted.
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October 2021 by Andrea W.
What's not to love about Costco? Glad that there's one in this city, as there aren't really any west of here for a while. Gas is cheap, as is everything in the store relative to the outside world. Picked up a pair of jogger pants and herbed almonds, yum! The churro I got was also fantastic as it was crunchy outside and soft inside, warm still. Great produce, great selection, also hooray for samples!
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October 2021 by Bob Reese
Worst place ever to buy tires. Customer service is terrible. I had had a slow leak ( 3# a week) on Costco tires a little over a year old (10,000 miles) they said it had a nail in the side wall so would have to replace under road hazard. They had to order a tire and sent me home with a compact spare on the front not even mentioning it to me until I drove away with low tire warning and all wheel drive lights on. The next week they call it is in and I make a appointment to get it installed. I show up for my appointment @10:00am and am still waiting here at 1:21 and no word on when they will get it done.
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July 2021 by Brienne Maner
Shout-out to my favorite
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June 2021 by Mary L. Jacobs
Not today. I bought a 3 pound package of peaches today, only to get home after a 2 1/2 hour drive to rotten peaches! Very disappointed!! They aren't just bruised...half the peach is gone because it is so OVER RIPE!!! Pictures attached. I will be calling Customer Service tomorrow.
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May 2021 by Drew S.
So I get to costco and realize I forgot my mask at home 25 miles back. Ask for one at the door and was refused. So I wait outside and get a used one from a stranger then go into the store. Bought a box of 50 masks and brought them to the front door and told the kid if anyone needs one give them one, he agrees. Ten minutes later I see the masks are gone so I ask him where they went he assures me he has them in a different box and will give one out if anyone asks. 2 minutes later I snag a lovely lady and ask her to test him for me. He denies her a mask. I step around the corner ask him where they are he said manager took them. I go over to customer service and not 30 seconds here he comes with that box blaming someone else. They don't care people they really don't care....
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February 2021 by Miechi Johnson
Went quicker than I thought. And decent price.