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October 2023 by Sebastian Robles
Terrible business and wouldn't recommend to anyone. 0 stars if it would let me. And FYI: notice all the fake "5stars reviews" don't have any likes but all the 1 stars reviews do.I got my wedding suit here and the whole experience from the start was a total mess. David Jones always seems lost and disorganized. He can't seem to keep the order straight and would mix up the groomsmens suit putting them in the wrong sizes, items etc. After fixing his mistakes, he makes it seem as if he's bending over backwards to do a special request, when it's really just fixing his own errors. Not to mention he speaks to all his customers in a condescending way and acts as if you're d*** if you have any questions. I didn't get my whole suit until 2 days before my wedding, and the shirt was wrong, due to his mistakes. Caused a huge stress and chaos. Do not go here
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October 2023 by Taylor Newton
0 Stars would be a better choice...I used David Jones Fashions for my Wedding this Summer. All wedding planning went smooth, other than dealing with David, the Owner. David is rude, unaware and runs a SCAM of a business.Just a few things to note in reference to his SCAM:1. You will NOT be measured to correct size. This is so that David can charge you for every tailored adjustment they need to make. Expect to pay extra $$$ to get everything sized correctly because there will be multiple issues with sizing.2. David will sit you down and have you fill out a contract before you have picked out a single piece of your outfits. This contract is what he will refer back to anytime there is ever a question. Again, you will fill this out before you have even tried on a single piece of clothing. BEWARE.3. Don't expect to pay the agreed to/contracted price. I ended up paying over $1k for a tuxedo that he quoted me $500. To his defense, I did ok the up charge on a white button up shirt because he put me in a very cheap option when I requested a specific style. $225 up charge later, I got the white button up that I requested initially. To make matters worse, all of these extra costs were communicated to me through an EMAIL from David... Not in person or over the phone..4. Lastly, I had 10 others in my wedding party (all of which had issues/questions on various things). David, called me directly and insisted that no one in my wedding party other than myself was to communicate with him.. His exact words "If you walk into McDonalds, can you just go up and talk with the CEO?"In summary, don't do business here, you will regret it.
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October 2023 by rj jacobsma
Amazing customer service! They understood exactly what we where looking for. My husband is 6’8” and they tailored everything for him, all in a weeks time!
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August 2023 by Rileyaschott
One of the worst suit places I’ve ever gone to in my life. If I could give negative stars I would. First off you have to set up an appointment to get a fitting or anything which is fine. However, even when it’s time for your appointment you’re not the priority. “David Jones” middle aged tall African American man is very very rude. He will make sure you know his name is on the door and that “they are the best suit place in Sioux falls”. They will tailor your suit wrong when fitting and then charge you $100 plus to do it. The ONLY reason this place has 4.8 stars is because David will make you take your phone out in the store and give him a 5 star review in the store in exchange for a “free” $15 pocket square. Do yourself a favor and go elsewhere.
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August 2023 by Cody Allen
David and his team were amazing! I came in with no knowledge of suits and David was wonderful and his team took great care of me. I can't recommend them enough!
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August 2023 by Ellie E
I would not recommend if you’re a bride wanting a stress free suit experience. I was a bride planning a wedding and working with David Jones was the biggest headache I had out of all the wedding planning. The company was very unorganized, we were double charged multiple times and it was almost impossible to make appointments for suit fittings. David made a huge point that you needed to make appointments and be on time but had no problem being 45 minutes late for appointments himself.It was the week of our wedding and my father in law (father of groom) still didn’t have his suite, or one that fit at least. He left me a voicemail basically saying “his pockets on the butt would be touching in the back if that’s ok no need to call me back” so I obviously called him back because that would not be acceptable. I said “would you wear a pair of pants with the pockets touching in the back to your sons wedding?” And he acted like I was the craziest person in the world and was the biggest bridezilla he’s ever had to deal with.After all the of headaches leading up the wedding the suits were fine and looked good. We had ordered ties with the suits but when I went to look in the bag to distribute them they were not all the same color so we didn’t end up using them.To sum things up because this doesn’t even skim the surface of what we dealt with, I do not recommend David Jones.
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August 2023 by Meg Dearduff
-1000000 stars. As a business that “specializes in suits”.. I’ve never been in a more unprofessional and rude customer service experience. David himself believes that his customers, the sun, the stars, and the moon revolve around him. The people employed here are clearly doing their best to make up for the disrespect and rudeness of their boss. Regardless if you set an appointment, show up early or on time, you will never be a priority. You will certainly be reprimanded for showing up early. David is unwilling to work with anyone who doesn’t fit his standard of body type. Incorrect orders, not measuring ahead of ordering suits, intentional rudeness, deliberate avoiding, and an entirely unprofessional experience.
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August 2023 by Hannah Elsinger
David Jones is the most condescending person we have ever dealt with. He has his own ideas on how things should be and doesn’t care about your vision. Even whenyou make an appointment he will let you know how disrespectful you are for showing up 3 minutes early but it’s ok if he shows up 45 minutes late. If you are a bride looking for less stress this is not the place to go.
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August 2023 by EL Ayeee
David jones was the only place in town with the green suit I had wanted to wear for my wedding. Great guy, and fun to talk to while he figures out your suit situation! Will come back for future needs-Kellen
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August 2023 by dusty Foltz
This place is great.i bought my wedding stuff here and now my son's wedding stuff here. Great to work with and easy to get along with. Very friendly.
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August 2023 by Brianna Green
Dj provided us with great customer service! He was absolutely wonderful! My Fiancé tends to be a little more uncomfortable in these situations but DJ made him feel so comfortable. We would highly recommend David Jones!
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June 2023 by Staci Ackerman
My husband went in for a fitting for a wedding. Living over four hours away it wasn’t easy for him to get in for multiple fittings. The staff was very welcome and helpful. Our sincere thank you to Mr Jones and his staff for all of their help. We would highly recommend David Jones Fashions!
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June 2023 by Alex Sommers
David was super helpful and made this part of the wedding process so simple. The look came back so sharp and was beyond appreciative of his and everyone's help.
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May 2023 by Austin McGuire
This place is awesome. Great customer service! I went to 2 different places looking for a suit and the employees completely ignored me for over 45 minutes. I came to David Jones at the mall and Matt helped me pick my suit and made it super easy. This is the only place I will shop at for formal wear. This was the third time I have shopped there and everytime is great service. I usually wear jeans and a tee shirt so shopping for dress clothes can feel intimidating for me and this place makes it very comfortable and easy.
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May 2023 by Chris Bonilla
We went here to buy a suit for me for my first prom! We went the Empire mall location. The employees that helped us were very kind and very helpful to get what we wanted! There was a few miss communication between us at some cases but in the end was a wonderful result. The employees gave us their opinions and their personal preferences since it was our first time buying a suit for me, and I learned so much more on suits and how to care for them. As well they helped a lot of making sure you get your money worth, and to last you your suit! To those who say they aren't the best just needs to learn that it's better to communicate well with each other to understand the needs and wants for your wonderful suits. All ot takes is fair communication ?. So to end my review I say that they did a wonderful service for my first prom and with that I say to The David Jones Family, Thank you! P.s The Wonderful employees were Dj, Mo, and Matt, the Tailors, Thank you!
