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March 2024 by Casey Wallum
They always work around our schedule for our dogs. We love how they treat our dogs when they come for their hair cuts!
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February 2024 by Carli D
Edited to add: my dog had his first groom today since this awful experience. We found someone to come to our home who had experience with elderly dogs and has gone through training. She made our dog feel so comfortable that he fell asleep while she was grooming him. Please use extreme caution when choosing your groomer. I am still sick thinking about what my dog went through and I only wish I would have found this new groomer sooner!!!I have been bringing my dog to the same person since he was a puppy and I thought there would be more compassion for him as he aged.I was informed AFTER his appointment that I was being charged a handling fee ($30?!?) and that he was muzzled. Absolutely SICK to my stomach all day since finding out this information. I can’t even fathom how this is okay and how I was not contacted during the appointment to let me know and ask how I would like to proceed.My 14 year old dog has not been himself since coming home today and is walking weird. I don’t know what happened today but I know it’s not good.Their staff needs to take training on caring for senior dogs or just not take them on if they can’t handle it.They also need to remember that they are in this business to care for animals, not to get as much money as possible in as little time as possible. Everything feels so transactional anymore. I have never felt so upset as I did after picking my sweet old man up today. Luckily he has a family who cares deeply for him and he got extra spoiled today but I can’t shake this pit I’ve had in my stomach all day. I can’t imagine what he went through today.I am finding someone who has deep care and understanding for dogs as they age.
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February 2024 by Candice Thompson
Awesome experience for our dog as well as our pocket book!!
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February 2024 by Terry Thompson
They are doing a fantastic job with our aussiedoodle! Always so friendly.
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January 2024 by Melissa K
Horrible experience that left my sweet boy terrified? Will never be back and I urge others to find someplace with more care and tact!!!
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January 2024 by cdj3381
They provide a great service!
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January 2024 by Samuel Ortega
I took my dog to 2 appointments, they cut his hair their own way, I think they don't know how to do good haircuts or they don't have experience.
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December 2023 by Hope Paulson
Never have I felt the need to post a review regarding a business, but Dirty Dog Spa is one I would not recommend.After giving extremely specific details regarding the length I wanted my dog to be cut, the groomer decided to proceed with an extremely “buzzed” style. Just in time for winter.I did not receive a call to notify me it would be much shorter than expected if they continued. The front desk employee stated, “It is much shorter than what you had asked for,” upon my arrival. This should have been a red flag. Of course, I paid prior to even seeing what had been done - apparently they stated this is their protocol. After expressing my frustration, they apologized. The front desk employee also said she should have called me before the groomer proceeded. I was told someone would contact me by the end of the day.I did receive a call. I was refunded $10 for a $130 service - $10 of the total was for a deshedding treatment that he most likely didn’t need.Dirty Dog Spa is unprofessional. On the bright side, my dog will be styling a new Christmas sweater.
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October 2023 by Nikki McCormack
These people have absolutely no patience or take any time to get to know your pet. Our dog is usually quite cooperative with people. Not a good use of time or money!!!
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October 2023 by Nichole M.
This business adds on charges after the fact, does not send consistent reminders, has staff that do not take the time to get to know your dog, and just takes your money.
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October 2023 by Bob Fomenko
Took my eight-year-old German Shepherd there for a bath and deshedding, did a nice job. He looks and smells good. Definitely would use them again even though I'm from out of town.
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September 2023 by Allen J Thiner
Girls were very friendly, cared for our puppy and he looks FABULOUS ?
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June 2023 by Michael Logan
Expensive but they are good at what they do! $81 w/tip for my 8lbs dog to get groomed, nail trim and teeth brush I believe, sure hope so for the $
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June 2023 by David Burgfechtel
My dog was treated so well. And he got a great trim. Looks awesome.
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April 2023 by Shannon L.
I brought my 2 dogs (husky/lab mix & pug) to Dirty Dog Spa today for the first time. I am just SO happy with the results. They did an incredible job & I will be back. I highly recommend them.