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January 2024 by Kasee Johnson
Glasses had a wide variety and were separated into price categories so it was easy to see which ones worked for us immediately and without looking through 100 different styles and they had our glasses done in 13 minutes!!!!! The text literally came 13 minutes after I walked out the door. Customer service was all around awesome TOP NOTCH!
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December 2023 by Kathie Smith
Great experience with picking out the glasses I needed. Wonderful service until it came time to pick up the next day. Waited over 10 minutes with no apologies for the wait from the staff, until the manager came out to help. By that time there were 5 other people waiting in line. Manager was on the phone, which was not a problem as I could tell he was having to explain something quite a few times to the person. However, the staff person who did finally get behind the counter did not acknowledge ANYONE or apologize for the wait. Took a few minutes to finally get to the person next in line. I arrived at 1025am and finally got my turn at 1045. The staff person again gave no apologies for the wait. When the manager got off the phone he immediately came over to help and personally apologized to each of us. He was the only person using customer service skills.
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December 2023 by Terry Johnson
Have used Eyemart Express for all my optical needs and have experienced 5 star service! The frame prices are very fair. The progressive lenses are perfect. High quality products! Love these guys!
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December 2023 by Michele Rodriguez
This place has the friendliest people. Having the lab there on site makes it super fast! I left to run errands and before I was even done, my glasses were made. The lenses are high quality. I highly recommend this place.
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December 2023 by The Flix
Outstanding customer service. The staff took the time to really make us feel important to them. Prices are excellent. Highly satisfied! We have had a positive experience every time.They greeted my son and I immediately after entering the store. The associate made my son feel important as he was the one picking out glasses. Glasses done same day, less than 20 minutes. Recommend them to family.
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November 2023 by Daniel Wise
My glasses broke and I needed to get a new pair quickly. I also bought a replacement pair and the associate gave me a great deal. Fast service. Friendly staff. I love my new glasses!
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November 2023 by Susan Bierwagen
After cataract surgery I needed a quick pair of glasses for driving. Service was the best! So friendly and attentive. Large inventory with excellent range of choices. VERY EXTRAORDINARILY AFFORDABLE! I ordered my glasses around 10:45. By 11:45 they were ready to be picked up. Awesome! I give them my highest recommendation. Thank you, Dustin!!
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November 2023 by Lori J
Steve was amazing! Very friendly & helpful. He explained every question I had in terms that was very easy to understand and follow. He helped me find the style and type of frames that fit my face and looked good. I will be looking for him the next time I need new frames. Keep up the amazing work you do Steve. It was my pleasure to have had your assistance yesterday 11-5-23. ☺️
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November 2023 by Bryan
Came in a few months ago getting a prescription for my wife. Went without new frames due to Cost, after finding out our insurance covers cost we called immediately and asked if we could have a run down of everything. Dustin and Xander were amazing. Answered every question to the T, kind, generous, and caring. Helped us every step reassured any issue we brought up and we’re personable. Came into store close to closing just to see frames and they fit us in and got us a pair on spot with a pair free. Couldn’t recommend them more. Thank you Dustin!
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October 2023 by Michael Dudley
Glasses was ready in 35 minutes. Best Eyeglass deals and store out there. Next door was my eye exam took less than 10 minutes. They did such a good job these the best prescriptions I didn't have in years.
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October 2023 by Sandi Wiarda
I had never been to eye mart express before. I had no idea what to do. I asked Stacy if she could help me. When I explained that I had never been there before she sat me down with the glasses I had chosen that I would like to try on. We had a fun experience from there on out and I chose two pairs of glasses. One with tint. She was amazing every step of the way! I will ask for her from now on!Eye mart express you are the bomb!! The best looking glasses and the price for two pairs of glasses cost considerably less than I had paid for one pair elsewhere that I hated!! I just became an eye mart express junkie!! ~ Sandra Wiarda
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October 2023 by Janet Smith
Selection of frames was excellent. Glasses were ready in under an.hour. Dustin was super helpful and really positive despite answering phones, greeting people, showing me where to find frames that were included in the coupons. Totally understood my financial considerations. I will definitely return
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October 2023 by David Phouthavong
I came in for a walk in but the front desk person said they only did appointment only but the doctor was sitting by her a said I think we can fit him in and got me in right away and he did a great job. Only took him 15 minutes to do my Exam. The doctor was great and very helpful. This is the only place I will go to now. Thank you to all the staff they was very helpful.
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September 2023 by Taunia Schmeling
Dustin helped my daughter with her first pair of glasses and he was amazing! He was so funny and kind to her, she was thrilled that they were going to be ready in less than an hour! Great fast and quality service! Highly recommend!
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September 2023 by Teri Reif
The Eyemart Express staff is always very helpful and friendly, even when they are very busy. We were in and out in less than an hour and our glasses were ready in probably 20 mins eventhough they say it may take an hr. Great place and very affordable!
