GameStop is a home base for gamers, offering new and used video games, consoles, controllers, and accessories for all major systems, including retro gaming. It also carries trading cards and a wide variety of gaming, anime, and pop culture merchandise. Customers can sell or trade in old items for cash or store credit. While some staff are very friendly and provide fast, efficient in-store service, other staff can be unhelpful. The website and online ordering service receive poor reviews, with recommendations to buy online and pick up in-store instead.