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February 2024 by Luis Montoya
I came in to buy a headset and I found some that caught my attention but they were too high and I couldn’t reach them. I asked the guy at the register if he could bring them down so I could see the description on them and he told me that I had to pay first. I felt discriminated.
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February 2024 by Collin Entringer
Have lots of cheap and fun games.
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October 2023 by LorEnzO McRenzo
Mijo found what he wanted, although we couldn't pay for it online??LorEnzO McRenzo y Mijos (3+1)
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September 2023 by David Enriquez
It says they're open untill 7pm on sunday but they're not
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September 2023 by Luis Castaneda
Small shop compared to the other two, they still have great choices for, I have seen different staff in this store, unfortunately this last visit the staff were not very helpful, I asked a question and they just came with a bland answer, really expected more from staff who work hours in a video game store, but then again they were probably new.
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July 2023 by Jennifer Bodoh
If youre looking to buy a console, beware. Went in store to buy a switch. Was told by sales associate that if you buy a switch that you literally HAVE TO buy a membership to their rewards program (costs $25). I was tired and had a long day so I didn't question this, but wish I would have. After looking online I don't see anywhere where this is stated. Pretty sure I was lied to by the associate. Wish I would have walked out and bought it elsewhere. I would like to see in writing where it says that you are required to buy this and why. It doesn't include any warranty for the product being purchased so it makes no sense. Sketchy business.
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May 2023 by Darrek Olson
Knowledgeable staff! Prerelease of TotK was successful
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May 2023 by Jurassic Noodle
Went in an hour before they closed, no other customers were around and the employee working (Jordyn) was wandering the isles. She didn't greet us once but I digress. My partner was looking for a specific game, so he went over and said "Excuse me? I was wondering if you know if you have this game in stock." Ya know, like a normal polite human being. The minute he asked she just goes "Yeah. Ok. I will just give me a moment" very aggressively and rudely when all he asked was for help with a game. Like she's supposed to do. Since it's her JOB. As a retail store you'd think they'd hire people that can BE RESPECTFUL to their customers. But I guess not. Very disappointed and totally disrespectful of her.
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May 2023 by Trevor Caldwell
I ordered an Xbox one s and the video shuts off after like 20 minutes but u can still hear and play the game worst 150 dollars I've ever spent in my life.
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March 2023 by Patrick Olfert
Don't order anything online ! The person in store was very friendly, I had a return because the mail version of Harry Potter took too long to come in mail and they offered poor customer service so I returned the game in Person and their in store help was fast and efficient compared to their terrible website.
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March 2023 by Travis Hubbell
There's always something there I can't live without
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February 2023 by Kevin Harmon
This company and associates are useless as cereal without milk. The customer service number will hang up on you when you have a issue with their yearly bill for useless magazines. Stay away from this place if you don't want to get scammed out of money.
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January 2023 by Michaela Wright
Went to the store 15 minutes after opening, and the open sign was on, but the door was locked because the employee was "gone to the restroom. Will be back as soon as possible. Thank you". Sorry, but if I can go 8 hrs without a bathroom break, your employees should be able to make it 15 minutes into their shift.
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August 2022 by Natalie Rogers
Came in here around 5:30pm. Just 2 guys chatting. No one said anything. No one tried to help. One walked nearby after a while probably to exercise his prejudice to see if we were stealing but didn’t offer to help. I left. Too many places to shop for this.
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May 2022 by Martin Hood
The 2 people working there seemed stressed and were not helpful. The girl working was very short on her answers and quite rude to all the customers. I ended up walking out with nothing because of the lack of help.