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September 2024 by Katie Parks
They r a joke !! Do not use these people ! They will still your info .
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August 2024 by Corey J
Very knowledgeable
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June 2024 by Veronika Sickles
Literally do not use them, you’ll be if your item is actually fixed afterwards. They won’t help you with compensation or even customer service when they inevitably ruin your device. We had a broken screen & a functioning phone & left with a fixed screen & a non functioning phone with no explanation! Their only solution was to pay extra for their plan which would not cover the “repair” that was already botched. Actually laughable, these people have no business touching iphones. There’s a reason they’re going out of business
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June 2024 by Cockatiel Of Indifference
The person on the phone was quite helpful
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March 2024 by Nicholas Dendanto
Not much help on issue I had
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December 2023 by GreatfulDead69 gaming
Called to see if they could unlock a phone. Awesome customer service
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November 2023 by Kylan Larson
I came in with a screen issue on my laptop they then shipped it to the service center service center said that they fixed it but then I was informed by Eric Rice that they unfortunately did not fix the issue. He then told me he will give me a full refund on the laptop so I can use it to buy a new one. Eric Rice, apologize about the whole situation, but I know it wasn’t his fault at all. Eric rice was good to me the whole time and was sorry that it happened.
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November 2022 by Jeanette Terry
They were attentive, polite and completed the project in an hour.
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July 2022 by Kelsey S.
If I could award this business a half a star, I would. The customer service was disgusting. I did appreciate the greeting upon entry to the establishment but everything after that was poor. All I wanted to do was purchase a computer, a laptop to be specific, for college. Not a big deal, right? Well, I was not greeted when I entered the computer section, that does not bother me. Every business is understaffed, I understand that. And the associate that was already in the computer section was assisting a couple looking to purchase a computer. I made my way around the displays until I had my choices narrowed down to two computers. All I wanted was to ask the difference between the two and have an associate bring the computer out of the back room so I could purchase it. I was waiting patiently for the first associate for probably about ten minutes now. Another customer walks up to a computer display. Instantly a young, male associate greets her and starts helping her. Fine, whatever, that happens. But this male associate continued to fraternize with this young female customer. I left the store, LIVID. I will NEVER return. I took myself and my money, to Office Depot just down the street where I was welcomed and assisted in a PROMPT manner.
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July 2022 by Trena Lund
No issues calling, getting what I needed... Super impressed with everything they did to help over the phone.
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July 2022 by Polvi The Bun
Only provides repair services if merchandise is bought from (in)store.
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April 2022 by Teresa Amesoli
The price was doubled I was like wow people need help but way to deep for my pockets
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November 2021 by Billy
These are not the Geek’s you are looking for.
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July 2021 by Evan Allison
These are not the Geek’s you are looking for.
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May 2021 by Nick D.
Absolutely poor service every time I've been in there. Tried to drop something off with geek squad and they wanted to make an appointment for another day cause they were so busy but zero people at their counter and just in the back laughing and talking. Couldn't even take 5min to take my info to drop something off and told me I needed an appointment for 5mins of their time. This is the reason stores are going out of business
