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November 2023 by Larry I.
They added a labor charge on top of the mounting and balancing charges. When I asked about this, they lied and said they had already discounted the price, which is a LIE. When I asked the corp president about this, he said this is the way they have always done this. Another lie. What are mounting and balancing charges, if not labor. Just a sneaky way to cheat the consumer without raising the other fees. Will NEVER do business with them again.
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November 2023 by Amy Gubbels
In Sioux Falls from out of town. Needed emergency tire repair, the guys were able to squeeze us in and get us on our way. Thank you, you guys saved the day!
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September 2023 by clayton
Stopped into day with a flat tire. Go figure holiday weekend. The guy at the counter was really friendly and they got me and out very quickly. Great experience.
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September 2023 by Tom K.
The service I've received from Graham Tire has been excellent on two separate occasions. First when they installed new tires on my company vehicle, it was professional and timely. Second occasion they were able to diagnose and fix a problem with my struts/suspension that caused a vibration. I took my vehicle first to the GM dealer and they couldn't figure it out and just blamed the tires. After returning to Graham, my vehicle was properly fixed. Highly recommended!
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March 2023 by Dana D.
Wonderful service! Graham, Austin, Chris were so helpful but Andrew, Service Mgr. hit it out of the park! We were stranded with transmission issues and he made sure we were taken care of and he got us home safely! High marks for this team!God Bless,Dana
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February 2023 by Candie Jo
The staff was very helpful and got my spare on the rim in time to get home before the storm. Thank you all sooo much!
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February 2023 by Russell Pittman
Friendly, professional and affordable automotive services and repairs. Graham Rectliffe provides excellent customer service and mechanic Chris Lamb knows his trade. Both stayed late working on my old Honda, went above and beyond and the price was lowest I found in town for rack & pinion and tie-rod replacement and wheel alignment. Thanks guys.
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January 2023 by Snidely Whiplash
Shelby at front desk was outstanding helping me when my truck would'nt start. She came out in cold and snow with jump pack in Hu Hot lot to try and jump it. Thank you Shelby, All the best to you in new year!!
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October 2022 by Speedball T.
The people here are not honest or or the left hand doesn't know what the right is doing either way, don't bring your car here. I called in before to schedule having my rear brakes put on. I bought the parts and wanted to pay for the labor. The guy I spoke to said, "no problem, $120.00". Due to scheduling issues I missed the appointment and called back to reschedule, was just told by "Gary" that they don't put on people's parts..." This is obviously because they want to charge the customer their mark up for the parts. Regardless of whos policy is correct, if they can't give customers accurate information when shopping for an honest mechanic... how can they be trusted to tell you what is wrong and aren't just trying to "mark up" your bill? this isn't the place for you.
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August 2022 by jeff erickson
They keep my gmc pickup rolling. Good honest service and fair pricing. I’d recommend them.
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August 2022 by Jan Loux
I was travelling with my elderly parents and my son's fiance, hoping to make it back to Spearfish in time for her bridal shower when we got a flat late at night. I showed up at 7 am the next morning in desperation, hoping they could fix the tire. I was greeted with kindness and efficiency. The feel of the shop is one of friendliness and welcoming. I was back on the road quickly after the fix. Thank you for turning my desperate morning into a calm one!
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July 2022 by Maria Carmen J.
Very happy with attention I've received and will be retuning very soon for additional services. Of course they had been doing this for many years and I expected no less. Thank you M Johnson
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July 2022 by Jeff Maine
Didn’t catch the gentleman’s name but I came in to the store today for a 2016 civic sedan. Got me a quote on 2 front tires. Did an awesome job. Didn’t up sell me. I told him what I was looking for and he found just what I needed. He got me hooked up with financing that worked for me. Awesome experience!!On a side note I have a disability. With arm crutches and braces. A lot of times you get undermined by people in this field or taken advantage of. This guy was first class and did an AWESOME job!! Will be referring all my friend and family to you guysFirst time customer and now life time customer ? you guys are awesome!!! Keep up the good work!!
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July 2022 by john wilson
Told my mom she needed new ball joints before they could align her car, problem there was that it literally just had new ball joints installed before taking it there for tires, also told her needed to replace the cabin filter, it also was replaced not 5 hrs before they pulled it in their shop. I can't imagine how many people pay for unneeded repairs at this place
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May 2022 by Ronald Greene
I needed new trailer tires on a 1,500 mile trip. They fit us into their schedule, overcame difficulties and drove to another service center to replace my log nut bolts - with no extra charge. They kept us informed, took care of us and got us back on the road. Trustworthy people!