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October 2021 by Stuart Brenner
Boondock ed in the parking lot 2 nights while I rewired my trailer. Completely unharassed.
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July 2021 by Ron Gustafson
we bought an 800 dollar freezer 6 months ago through Home Depot. Three weeks after filling it with meat, the top 2 shelves thawed out, ruining the meat. Four service calls later we still don't have a freezer we can use and they are still dragging their heels on refunding our money or replacing the freezer.
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April 2021 by Hoonio Stevens
Flowers have neonics on them and it is poisonous to bees. Shame on Home Depot. They are banned in Canada and Europe for this very reason. They are the main culprit in colony collapse disorder.
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August 2020 by Katie Kratochvil
I'm not sure how many people I talked to about my LG appliance issue but every single phone call and every single person treated me with respect and great concern for our situation. I can't thank them enough for all of their help and getting a crazy situation resolved.
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July 2020 by Sandy Stengel
Get their act together and train their employees what customer service is about. From the warehouse to store employees. The right hand does not know what the left hand is doing.
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June 2020 by Thomas Raville
Wanted to purchase a Husky tool chest combo that is priced very well. Went to the store 3 times to check it out and get some questions answered, stood there for over 20 minutes each time and even asked to have a tool specialist to come over and answer my questions, no one ever came to the department to help. Finally on the third trip I grabbed someone to get one down so I could purchase. Got the unit home, assembled the base and opened the top tool box, it was damaged so badly that I couldn’t open the lid. Another 80 miles round trip to swap out the upper box with no apologies. Now I finally have a tool box but no matching keys. Worst customer service I’ve ever had at a box store.
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July 2019 by Sue King
They don’t stand behind their installs! Has a two hour phone call, bounced all over from one person to the next and ended up with zero help or ownership of the install job
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May 2019 by Jolene Ackerman
Customer service was very helpful.
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April 2019 by Bob Kramer
Absolutely the worst experience ever!!! Had looked online for items we needed. Everything we needed was in stock!! Yay! Get to the store after we had taken time off work, and half of it isn't in stock!!! BOO!!!! OK, so we order it because we were told by them it would be in the next day and they would deliver it to us and waive the delivery fee. Great! That was March 26th, the next day I called to find out why it hadn't been delivered yet and they said it wasn't in but would
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March 2019 by Grant Edw
Great people! Awesome experiences!
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November 2018 by Maxwell Meierhenry
Self checkout indicates I can do it myself. I charged $500 to a personal card instead of a business card because ding-aling tried to check me out faster while I was carefully trying to sort out the business expense instead of the headache of getting reimbursed. I can push a touch screen and scan a box. I cannot prevent an idiot from doing things for me that I don't want, when they don't understand no, I don't need help. I have to spend time to fill out paperwork for the puchise and weeks to get everything sorted out. No means, go away don't reach over and touch me or fill out screen prompts without me asking for help
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November 2018 by Max Kaftanati
Great customer service and product selection, competetive prices.
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November 2018 by Russell Mettler
No help they just stand and look at you
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November 2018 by Grant Edwards
Busy but still not over-picked! Management is very friendly!
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May 2018 by Shilo Sorensen
Absolutely horrible experience. Had to order a dewalt box they didn't carry in the store. No big deal. Was told that it would be here April 26 to may 2nd. Mind you it was ordered on April 23rd. May 2nd came and no notification, called them and she couldn't give me any info on my order. Checked tracking and it was sitting in Topeka is since April 27th. Now today may 3rd I get an email that states something went wrong and now it won't be here until may 16th. I could have literally walked to Topeka and back before today. I get no explanation as to why. If you have to order something better not need it any time soon cause it will take forever to get.
