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February 2022 by Amanda
I have shopped at other Loft locations, in many other states. Seems the associates aren’t treated right by the company as most do not seem happy to be there. Today I had to use their customer service as an order is lost in the mail, talked with someone overseas that couldn’t help. I’ve really stopped purchasing from them lately due to the poor customer service. I also don’t like that you cannot exchange or return online without being charged a return shipping fee. One of the only retailers that charges return shipping fees since COVID.
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September 2021 by April Lehmann
The associates were so helpful and accommodated me by getting different sizes. They had great sales and made sure I knew all about them!
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November 2019 by Aleksander Mantica
Wife loves it.
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August 2019 by Racheal Graff
Glad theres a plus size section now
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July 2019 by Ellie Seaton
Lots of cute clothes, but my size was sold out in everything I liked.
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July 2019 by Mathew Deriso
Friendly staff
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February 2019 by Jennifer Goeman
I use to love this store until now. Waited over 10 minutes to get help and when I did the girl is the rudest ever. She should not be in retail. I guess online ordering will take place at least the employee wont argue or act like I am wasting there time.
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September 2018 by Emily Wilson
Did you hear Loft is forcing their employees to wear make up?!?! I cannot even begin to describe how upset I am since this affects someone very close to me. Since when is wearing make up a job requirement and not a personal choice? And since when does wearing make up make you a better employee? Not against make up but strongly believe you shouldn't be forced to wear it if you are a natural beauty and don't want it. Never shopping from this company again!
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June 2017 by Chris B.
Love this store. Accommodating and even shipping my clothes for free because I was traveling through town. Darling clothes. You will love.
