-
February 2024 by MRose S.
Everything here is overpriced. They Don't do anything for Veterans. Their big deal is rebates. I bought a toilet with the "rebate" which I never received in over a year. I wanted to buy 2 recliners with the rebate offer. Told the guy I was afraid to go through it again.
-
February 2024 by English Teatime
Roxanne in paint is an incredible human being. Thank you Roxanne for being kind and considerate.
-
February 2024 by Jeff Snook
Love menards Ray in and out. Easy to find what you need.
-
January 2024 by Steve Simons
Friendly thoughtful employees
-
November 2023 by Josh K
Menards, you are a cluster F... order something online for pickup. Cant drive to the back without a ticket. Gotta walk through the entire store to the back to get ticket. Then walk ALL the way back to car to drive ALL the way around again. Fix your order pickup system...the hassle isnt worth it.Second, get it together. I go in for pool filter sand, off season. Nobody knows where it is. They call up a manager, Its not up front, its not here or there. Its in garden center....spend 30 minutes out there with TWO employees and we cant find it anywhere. So i say screw it ill go somewhere else. Walk up to the front to leave and its right there in the very front of the store. Get your merchandise under control. And have a better communication system, somebody up front should have been like...oo oo its up here. Not waste my time outside where its not.
-
September 2023 by Rhonda Wi
Dennis helped granny and I find bed blocks to lift a headboard up. He went all over the store to find them. Then he took them to hardware to have them print up a tag ad there was none on it, so I got all four for 998 and then took them to the front to pay. It’s so nice to have someone care and go out of their way. I will say it’s 75 degrees outside, sunny and hot but no AC on inside Menards which made it uncomfortable and this is my only complaint. The employees looked very hot.
-
August 2023 by Philly Squeeze
Drove across town at 9PM because they told me they had the dog food I need in stock. Was very specific about what I needed. Even double checked to make sure it was LARGE BREED and a 26 POUND BAG. Guy on phone assures me, “yes it is”. I then take the 40 minute drive to Menards just to find out they don’t have it in stock at all. The closest thing they have is a 5 pound regular breed bag. Not large breed. Asked for advice and cashier said it would be fine. Asked them to double check that they didn’t have any and cashier essentially refused to do their job because they were getting ready to clock out. Get home today and my dog is laying dead in her own vomit. Vet said it is because the kibbles got lodged in her throat because they were too small. Getting together with a lawyer tomorrow to figure out what kind of legal recourse I have. Do not go here unless you want to deal with employees that don’t do their jobs and kill your dogs.
-
August 2023 by Kelvin Lawrence
Amazing customer service. Everyone's always willing to pitch in and help you find stuff. Hard to not live beside ah Menards
-
July 2023 by Louis Montgomeriii
I noticed the bags of landscaping rocks they have are infested with cockroaches. Especially the red desert tan lava rocks.
-
July 2023 by Mr G
We bought new flooring and lattice for our home, along with power tools. We had to pick up the lattice from lawn n garden and wanted to get it in the truck first before the flooring materials. The yard workers very very helpful in loading up our materials. Ty Menards, you yard workers shoukd get more raves then rants. Ty again.
-
July 2023 by Andy Bauman
"dedicated to quality and service"... Seems a bit misleading after the experience today. Won't be back to the west side store.
-
July 2023 by itspenniwithani
Great service! Love the store! Just wish it was closer.
-
May 2023 by Brandon Buol
Bought 4 closet drawers. One of the four was sold as new but had obviously been used. Paint chipped off nails in panels that didn’t belong. They didn’t have anymore so I had to drive to Yankton to get one. Called and complained didn’t even get an apology. Absolute Garbage!
-
February 2023 by Bob Oberg
It was a fairly good experience I bought some OSB plywood set it on a cart outside employees took it off the busted some corners off I should have took it back in and got a newer the better stuff again their employees do not give a s*** about the the customers very bad help
-
January 2023 by Randy Miller
It was very attractive to have 15% off at the register and no mail in rebates required during this holiday season