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February 2024 by Alexito 1493
Before it was a very good place since they changed the manager he is no longer useful and also the man who works at the entrance is very racist
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February 2024 by Austin Soberanis (Austin)
On 1/26/24 a car in front of me was going backwards because of the failure of the employees to insure the vehicle was on the conveyor belt hit my car and the employees did nothing about it and continued the car wash
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January 2024 by Shane Gerlach
Complete rip off. I am being charged for a monthly service I never authorized. I have been attempting to cancel since first charge showed up in October., November and December. I have used this car wash one time and now am being scammed and charged for serviced I did not authorize. I will be contacting the Minnehaha States Attorney to press fraud and theft charges and the South Dakota Consumer Protection Agency to file a fraud report.Use local. I usually go to the car wash on Cliff just off Benson. Sad that one time I did not.
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December 2023 by AJ A
Guys at the front barely did any spraying at all, the conveyor system went too fast so each phase was incomplete. At the end, my car still had soap on it - over the same dirt I went in with; the same spot of bird drop on the hood was still there and the rear looked worse than before. Oh and the wash, itself, itself stunk horribly - I had to put ventilation on recirc.All for $26, hard-earned dollars.The kid did a fantastic job trying to up-sell me on all their “options” and promotions. He forgot: the best sell is a job well done. In this case - NOT.
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November 2023 by Tammy Graves
Took my car to the silver star car wash on E 10th street today and got my car washed and it turned out beautiful I will definitely be coming back
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October 2023 by Ben Harvey
Am I the only one that finds it completely odd that you won’t spray a vehicle off anymore before it goes through the scrubbing part? Nothing like grinding the dirt, gravel, snow grime into the paint of the vehicle. Let’s not forget the swirls that will come in my charcoal colored vehicles. I canceled all three of my vehicles as soon as I was informed corporate doesn’t allow this anymore. Am I the only one that has a dirty vehicle that needs some additional spraying prior to the clean?
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October 2023 by Erik Burkman
Don’t waste your time with this car wash! They will not use their wand to wash in your wheel wells. They said because of millions of dollars of machinery in their wash that should do the trick. They expect you to run your car through multiple times to get it clean. If it isn’t good the first time you rewash your vehicle, wasting your time! Blue tide is much better and gets your car clean the first time!!!!!Make the switch!!
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September 2023 by Adam Peterson
I am growing increasingly frustrated with overall service at this place. Have complained online through their Facebook page several times about issues I've had with them. Have been issued apologies for complaints, but complaints are never resolved. Keep having the same problems time and time again. Also some employees seem angry upon your return for a wash even though it's a membership based car wash? You pay a fee for a service and it shouldn't matter to employees if your car doesn't look like it needs a wash. Just do your job with a smile on your face and get over it.
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September 2023 by Stephanie Aberle
Literally in the car wash as I’m typing this and I can hear one of you employees and he definitely dropped the “f” bomb more than once. And was a little aggressive with scrubbing everyone’s car. I understand that things can be happening in someone’s personal life but that behavior shouldn’t be tolerated.
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August 2023 by Jason G.
I've purchased a multiwash reloadable card so I feel like I have to use this car wash. I've visited 3 different locations and still get the same crappy wash. I get to the drying station and spend more time elbow greasing the bugs off than the guys in the wash do to get them off. Staff is NOT friendly and almost put out that you're there to inconvenience them.
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July 2023 by Michael Dahl
Two words love it!!!! Update had a renew my credit card information they had a little problem I guess the girl That did it the 1st time forgot to hit save so I had to deal with that again today... Not cool
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June 2023 by Lyndsey Mcknight
This one on E. 10th st is the only one that does it right and actually put effort into their jobs. The rest of them, not great. I have to go through several times just to get bugs off my windshield.
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June 2023 by Samantha Horst
Welcoming, and friendly service. A good wash, towels available, and the vacuumworked great.
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June 2023 by Def Guy
Scratched my driver window, blatantly obvious & multiple nicked spots on driver door. I will not be returning
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June 2023 by Brian R
I started with an upgrade to a day platinum plus package. At the end of the month, I looked at canceling as the washes are good, but not great. My vehicle never gets fully cleaned but I do feel like their washes could do better (especially since I’m getting the best package -or second best package from there automatic downgrade). The cancellation offered half off for the next month but when the next month came, I was charged full price for a platinum package (a downgrade from my initial purchase). I was assured that I had requested the change to soon to the billing cycle and the next month would have the half off amount applied. I was once again charged full price for the Platinum package. Silverstar has not upheld their “deals” as promised.
