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September 2022 by Eddy Van Dreal
Steve took the extra time to check stock on a floor item and also helped me take it to my car. Great service here.
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September 2018 by Heather W.
Went into the store on Sunday to purchase a desk. I had an encounter with 2 employees. The first was nice but very shy and obviously didnt know what he was doing. I noticed a sign that said "Free Shipping on In Store orders" so i asked him if that was actually the case and he said no, it's only available online...? So I said thank you and then sat contemplating my options. I decided to go with that desk and just see how big the box was to possibly just take it with me so I looked around for another employee and finally found one. When I approached him, I kindly asked "may I ask you a quick question?" He literally looked around and rolled his eyes and said "yeah what?" I was SO CLOSE to saying "forget it" but I needed a desk and it was a simple question. I said do you have this desk in stock? "He goes "which one?" So I showed him. He showed me a little slip on the desk that said no. He didn't offer to go double check the back or offer to check online stock so I just decided to say screw it with these employees and order online. Now here I sit with $200 tied up because I ordered it online and just got an email stating it's out of stock and i won't be charged even tho i was already charged. So i called customer service and they said "call your bank to ask when you will get your money back" Wow...just unbelievable. I don't normally post reviews but this was absolutely terrible customer service ALL AROUND...I own a business and will NEVER use Staples again.
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July 2017 by Gay Pickner
The lady checking me out was awesome. She asked if I had their card and I said "no". She gave me a discount and 6 notebooks and 3 glue sticks later I paid $1.
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July 2017 by Janet Brag-Coleman
Just went in to get a print job completed. Was told I wasn't a priority and to go somewhere else! So a paying customer is not a priority for you? With thousands of stores closing down, I am willing to bet yours will be soon!!
Don't want a paying customer, where the HELL do you think your paycheck comes from??