The Hockey Headquarters is a well-stocked and friendly hockey store that offers excellent customer service. The staff are knowledgeable, patient, and willing to take the time to help customers find the right gear, whether it's skates, protective equipment, or accessories. Several reviews highlight staff members going above and beyond, spending hours fitting gear and educating customers about brands and options without pressure. Customers appreciate the personalized service, especially when trying on multiple pairs of skates or selecting gear for their children. The store has a large inventory, including hockey-related knickknacks and crafts, making it a unique shopping experience. Many reviewers mention that the staff’s helpful attitude and genuine care stand out, providing a level of service that exceeds expectations. The store is considered a better alternative to big-box sporting goods stores, with knowledgeable employees who ensure customers leave satisfied. Overall, The Hockey Headquarters is praised for its friendly atmosphere, extensive selection, and dedicated staff, making it a top choice for hockey players and enthusiasts alike.
Great friendly service. They really wanted to get my son in gear that fit him and was comfortable even if it wasn't the most expensive. I really appreciate that.
April 2025
I had trouble adjusting to new skates. Burt went above and beyond to help. It wasn’t a simple fix but he figured it out. I can’t tell you the last time I’ve experienced this level of service…highly recommend.
December 2024
This place is amazing! If you are a hockey family, they can help you find almost anything you need... and maybe more!
