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October 2023 by PATRICIA SOLIS
My experience with this store was nothing but terrible. I ordered an item that was available 2 hours away from me. It took 6 days to arrive. When I called to ask about it, a very rude person on the phone told me to "just wait for the confirmation email" and hang up on me. When I finally got the confirmation email and showed up at the store to receive it, a person (I believe his name was Ali/Aly) told me he couldn't give it to me because the person that puts the orders into the system left for the day and he wasn't going to do it. I politely told him I have been waiting 6 days for it and I needed it, and as I could see my box siting right behind him, if he could just put it into the system himself. He told me to just call customer service if I wasn't happy with the transaction, or talk to the manager the next day, but that he wasn't going to do it.It was my very first experience with this store and by far the last one. The staff was rude, not helpful and their customer service was just not there. Go somewhere else. Bring your money where you will be valued.
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July 2023 by Sally Kick
I was greeted when I went to pick up my order. One item was there but was not as easy to find. It was there and had my name on it but it looked like it was on the wrong cart. They found it and offered to bring it out to my car and load it for me. She gave me a compliment which was the kindest thing anyone had ever said to me. Don't hesitate to ask your questions. They will make it happen and answer any questions you may have. You'll be glad you did.
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January 2023 by alan Spencer
Always great service. I buy most of my implement stuff from there and order it in. Never have issues everyones always super helpful.
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August 2022 by QuietCornerChristmas
Great deals on clearance today!
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August 2022 by Wølf
Hire new staff. The large lady at the register is extremely unpleasant and rude!
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August 2022 by Ryan Hovland
Great selection. Nice people.
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July 2022 by Scott R
Great variety of products, very helpful staff!
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May 2022 by Les White
Tools, batteries, and hardware are priced higher there is some helped available as long as the weather is nice otherwise don't expect help outside! I'm going to Runnings or fleet farm from now on! Truly disappointed in your floor personnel! The female cashier was the only helpful employee you need more like her!
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April 2022 by Rob Brown
The absolute worst customer service! Purchased an almost $300 truck tool box and didn't last a yr and half. The latches are completely useless and they won't stand by their own brand. Will NEVER spend my money with this company again.
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November 2021 by Tom Heng
Beware of there bait and switch..sell ypu one idem and when you get to the store they switch an inferior to you..employees argue with you..poor customer service and really poor inventory
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July 2021 by Carleen Tate
Awesome staff. Knowledgeable and helpful! Will keepComing back!
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April 2021 by Chrissy Lou Makinson
it was fun looking around....
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January 2021 by Jerry James
Helpful employees. Clean and organized
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January 2021 by CyndaRae Miller
Adam went above and beyond to help me! I just got done loading the dog and cat food into my truck and I went to return my cart. My truck was running and decided to lock itself...Adam sat outside for almost half an hour in the cold helping me unlock my truck. I will forever shop at this store just for the amazing customer service! Thank you so much!!
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September 2020 by Peter Finger
I drove all the way over to the store to get a bag of fertilizer that came up in my Google search. The lady at the cashier, Karen, was very nice and she said I needed to talk to customer service because they had 108 bags of it but it all had all been put away for the season. When I went back to customer service the guy was pretty indifferent and didn't seem like he wanted to help. He said they had nothing like that without even looking in the computer. I don't think I'll go back to the store which is probably fine with them.
