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October 2023 by Alex2265
Worst Bank Ever !! Everyone stay away !! I told them I’m depositing money into my brothers account they asked me for id. Had to show them my ID. Next they asked me questions where the money came from? What business you have? What’s my social security? I’m like I’m not withdrawing money hello ?? they like it’s to protect our customers. I was like Protect from what ? What if you doing money laundering? I was about to laugh badly there 500$ is money laundering? Yeah it sounds silly but it can ban true. I would stay away from us bank !! Worst Bank in whole history!! If I could give zero stars I would !!
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July 2023 by Anniejo
Always efficient and fast
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March 2023 by JD Alfredo
Went in to get help logging into the app because my phone number wasn't updated. Two different times. They finally gave me a number to call and I was on hold and they hung up on me without updating my number. And I can't access the account.
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August 2022 by Bottle
Cancelled my card 5 hrs out of town on a Friday night. 2.5 hrs on the phone to have them say sorry we can't help you till the Banks open on Monday HOW AM I SUPPOSED TO GET ANYWHERE WITH 0$ 5 HRS FROM HOME allow me to get money. TIME FOR A NEW BANK THAT ALLOWS ME TO USE MY MONEY WITHOUT LEAVING ME STRANDED
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February 2022 by Bilal Akalin
Best staff, young cheerful helpful
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April 2021 by Ken Wahlert
My sister in law asked me to drop off a deposit to her account she had with them. Filled out the deposit slip completely and all I had to do was drop it off. They wouldnt take it because the account didnt belong to me. I Was Depositing Money, NOT taking any out and they wouldnt take it. So glad I don't do business with these morons!
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March 2018 by Fern Are
Never answer the phones
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March 2018 by Tamara Johnson
Rude , rude, rude! Tried to get some help on an issue, put on extensive hold and then got some know it all with no personality on the line. Hung up because he was such a smuck! Now I have to start all over!!!
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January 2018 by Greg Short
Bad deposit policy bad communication they are not small business friendly at all . Just another mega bank
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January 2018 by John Patterson
have been pleasantly and professionally treated by US bank, friendly service here, could use a little updating
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November 2017 by Jeremy R.
I AM JEREMY L ROHRICH 05/12/1981 President of the HELLS ANGELS. I AM Alpha and the Omega. "The lie is the truth, and the truth is a lie" My life was taken years back departing Dumas, TX. Pratt Kansas is the PITS of HELL, demonic, sick, dark, and a complete turbine of controlled energy by temporal power. Yes, it's true, that's me Jeremy L Rohrich 1981. My brother Jesse Rohrich had a dream he rode a white horse the night that night my life was absorbed forcefully by Hell itself. Reborn I am and I am The President of the HELLS ANGELS. Support 1981 Jeremy Rohrich Known as BEAR. I AM THE LEGENDARY APLHA & OMEGA THE PRESIDENT OF THE HELLS ANGELS. May the force be with you. I AM. 05/12/1981 Repent, only the trusted force knows your heart. Together we unite, divided we fall. Death is in front of you, if you choose, repent, support, and Operate with LOVE. I AM 507-291-4236 JEREMY ROHRICH
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July 2017 by Denise Kantrowitz
Not my bank. I had to deal with them regarding a representative payee matter. There were issues.