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March 2024 by Umi
They're absolutely rude as hell! I came to pick up my letter that they refused to mail at my address for some reason and then they talked down on me like I was some child. Maybe they should fire those old guys and hire people with some actual customer service. Maybe then the post office wouldn't have such low ratings..
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February 2024 by Ken
I’ve been trying I call for two days. (Im sick or I’d just go in) I haven’t been getting mail properly for almost two whole months. This place is so incredibly horrendous it’s a joke.
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February 2024 by Karma
They stopped delivering mail to me on 12/1/23. After three days my mailbox was suddenly marked vacant and my name was removed. I’ve lived in this state for two years and I’ve had the same address the entire time. I called and started a report/claim because I certainly haven’t moved and was very curious what happened. My building manager also knew nothing of it. They pretended to be so helpful and explained that my mail would be at the post office for two weeks since I hadn’t put in a forwarding address. Two days after this phone call they put my name back in my mailbox but then for the next week and a half still failed to deliver any mail to me. So now we’re almost three weeks in and I have no mail. I go into the office in person to pick up the mail I was told was being saved there and to see why the issue had still not been resolved. They again sugar coat things and assure me they’re going to figure it out but they also failed to give me any of my mail. Everything was returned to sender immediately regardless of their assurance it was there. THE MAILMAN HIMSELF SUBMITTED DOCUMENTATION that I had moved and zero people decided to confirm that reality. He decided to submit this on my behalf after he delivered my mail to the wrong person and it was returned. Twice. He delivered my mail to the same wrong mailbox twice (there is a list of appt # and their correlating mailbox # at eye level) and then just decided to file paperwork for me. It is January 17 today and I haven’t gotten any mail all week. I have no tax stubs. I have no junk mail. I have no bills. I can’t get them on the phone. I’m genuinely at the end of my rope. No one I’ve talked to has ever heard of this happening and no one seems to care. Thanks Uncle Sam
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February 2024 by mads
i’ve been here the past 4 days with no progress of what i need done. no communication from clerks was told walkins were saturdays no one told me they closed early that day so there was only a limited window. i woulda gave 0 stars
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February 2024 by J
Mail carrier continuously refuses to deliver packages unless they fit inside the mailbox while it is cold out. I request the post office to hold all packages so I can pick them up myself. Every single time I go to their physical location to pick up my packages, they tell me the mail carrier has them on the truck. I have filled out the form to have ALL of my mail held and yet my mail remains on the truck and now the carrier even refuses to deliver my mail.
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January 2024 by Оля Куйда
the service is terrible, it feels like the people who work there hate customers and don't want to helpSeveral times I come there and it’s always some problems with my delivery, and each worker says me different information
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October 2023 by Maureen Sermas
If you don’t want to waste your time ,please don’t come over here! I was try to ship 2 packages from here . First time wait 20 minutes to counter. But I have been told I was filled wrong form for the package, so I asking please give me right one for ground shipping, because so many forms so confusing. I moved to corner to filled new one he gave to me . When I done waiting about 15 minutes come back to another clerk. The clerk told me I filled wrong one , let me have to move side and filled it again on the box . I told him , that was another give to me . But he won’t listen to me at all, let me take off the form and filled it again come back. They probably feel make people make line and filled the form AGAIN AGAIN so funny! That is my experience. I wasted 35 minutes here for nothing. If you don’t waste your time you better do NOT come here .
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September 2023 by Maureen Li
If you don’t want to waste your time ,please don’t come over here! I was try to ship 2 packages from here . First time wait 20 minutes to counter. But I have been told I was filled wrong form for the package, so I asking please give me right one for ground shipping, because so many forms so confusing. I moved to corner to filled new one he gave to me . When I done waiting about 15 minutes come back to another clerk. The clerk told me I filled wrong one , let me have to move side and filled it again on the box . I told him , that was another give to me . But he won’t listen to me at all, let me take off the form and filled it again come back. They probably feel make people make line and filled the form AGAIN AGAIN so funny! That is my experience. I wasted 35 minutes here for nothing. If you don’t waste your time you better do NOT come here .
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September 2023 by Scott Georgson
Simply saying "We don't know where the package is," doesn't cut it. Just saying "no one has seen it, please file an insurance claim," is beyond callous. There's no excuse for not delivering a package and having no proof it was scanned and expecting a customer to just move.
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September 2023 by yixun chen
They don’t deliver packages second time after first attempted delivery but never leave note something let you know go somewhere to pick up your package. It’s happened on me couples weeks ago. I thought downtown area only this location. I came here try to find my package back . The staff here no friendly at all .they don’t care you wait they don’t care how to help . I waste 45 minutes here . The location should be closed .
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March 2023 by itspenniwithani
Busy, but the line kept moving at a brisk pace. Parking out front can be a bearcat sometimes.
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March 2023 by Kieran Denney
Our mailbox is one of the few cleared of snow on our block and they say they can't reach it, I'm sorry you have to take one step out of your vehicle. Do you not know where you live???? Half a star if I could. You also didn't mark which one we needed to clear on your card.
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March 2023 by Aaron Mulford
For some reason usps keeps returning all my mail to sender. I’m not sure if it’s because my mailbox is on a neighbors house and it’s not cleared very well of snow but a notice or something rather then just sending it all back would of been wonderful.
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February 2023 by Juan Mata
They really need to do a better job. The mailman in my aera refuses to actually deliver my letter requiring a signature to my front door. Instead just leave a missed notice in my mail box. I have worked in the delivery industry for over 4 years and been slammed with work. I have never been so lazy to not attempt a door delivery. Especially on the weekends. Get it together guys.
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February 2023 by Connie Meyerink
I haven’t received mail in over a week. The places I purchased packages from said it is being held at the post office by customer request. I NEVER requested this. I can’t get ahold of anybody. I know I have packages that should have been delivered. One of the places I purchased from said the post office needed a key to get in the gate or something. I don’t live in a gated community or require any keys to get in my mail box.
