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February 2024 by Rachel Sanders
I was very pleased with how quickly I was helped and how efficient the process was completed. The individual that helped me knew exactly what to do.
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January 2024 by Linds Vetter
I AM VERY pleased with all of the helpl
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January 2024 by Bridger
Everyone here is extremely friendly and helpful
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January 2024 by John Cathcart
I attempted to contact the store to check on stock. Nobody answered the phone despite repeated attempts to call during store hours. When I went into the store to place an order both sales members were sitting at tables doing something on their phones (not helping people), the sales person I dealt with got up as I entered the store and was polite, but made numerous mistakes along the way. I asked for a Graphite Stainless Steel Apple Watch with a Medium-Large band the attendant first brought out an aluminum version in the wrong color. When I pointed that out he went back in the back to see if he could find the one I asked for. He came back empty handed but assured me he could order me one and I would get it in a few days. He then proceeded to place the order for the watch I asked for but I didn't notice that he ordered it with the Small-Medium band instead.A few days later I noticed the error in my order and attempted to call the store to get the order fixed. Again nobody at the store answered the phone despite numerous attempts to call. Eventually I gave up and had to call AT&T customer support who then had to cancel the order I placed in the store and had to place a new order with them to get the correct watch and band shipped to me.So if you shop at this store, keep in mind that they apparently do not answer their phone and double check everything they do because they make a lot of mistakes along the way and if you need them to correct a mistake they made, you'll have to show up in person or call AT&T customer service to get it fixed. I gave 2 stars because the sales person at the store was polite, but ultimately I would have been better off ordering directly from AT&T as opposed to going to the local store.
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January 2024 by Keith Materi
Normally I abhor visits to the cell phone store. This one is different, solely because of the people working there. Jack was the absolute most personable, knowledgeable and friendly consultant/advisor I have ever had the pleasure of dealing with. I was changing platforms and bombarded Jack with endless questions and scenarios. He navigated my situation clearly and precisely illuminating and highlighting the benefits of a new and different platform, without being condescending or bringing the unwelcome sales pressures. I actually had a great time and learned a great deal during my visit to this store. The downside is the store itself as the wireless internet there was terrible. What an absolute shame that customers are unable to adequately test drive the latest, greatest and potentially powerful technology considerations due to laughably poor wireless connection speeds. In fact I was unable to fully appreciate my new IPhone 15 pro until I got home to decent internet speeds. I had to wait to complete data transfer and platform integration until I was home with a decent connection, well after the decision to buy had been made. Without the excellent and patient service provided by Jack and gracious input from Joe, I would probably have made a different decision and went elsewhere. Five stars for the people working here, Jack in particular. Two stars for the store for failing to provide the tools to showcase their products and hamstringing customers by failing to fulfill the potential of the tech they are selling.
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November 2023 by josh wood
Were very helpful and fast to help!
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November 2023 by Jeff Bride
Nick did a great job helping us with getting our phones changed over and guiding us through Face ID. Keep up the great work!
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November 2023 by Thom Flamboe
Nick, Jack, and Luke have been the best to work with here. We are thankful for their time and experience.
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October 2023 by Twila Detweiler
Nick gave us outstanding service today! He was very knowledgeable, helpful and kind. He definitely went the extra mile for us. I can’t say enough about his incredible service. We are truly grateful!
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October 2023 by Abby Detweiler
Nick did a wonderful job helping my family get on one plan. It wasn’t an easy job. He remained patient and professional through the couple hour process. We appreciated it!
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October 2023 by Jake Moreland
Great experience switching over to AT&T. The guys at the store were efficient and helpful! Made the switch and upgrade simple and painless! Thanks for all the help guys!
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September 2023 by Cameron McGinn
Had a great experience getting our new phones, very knowledgeable (Nick, Joe). Few and far between having employees of this caliber. Well done!!
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September 2023 by James Gregory
Joe is a stand up guy did everything to make shure my issues were resolved great guy and att assistant manager would always go to him
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September 2023 by Jennifer Perkins
Joe was amazing! He set up 2 phones completely and was patient and fast at the same time!
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September 2023 by Autumn Anderson
Very friendly staff! Made me laugh and were very informative store members! Pleasant to shop here and set up things!
