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October 2023 by Connie PINKSTON
I went to Builders FirstSource to check on cedar dog eared boards for a fence. The prices were reasonable. Delivery was cheap and the quality was exceptional.
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October 2023 by TWL
Professional and prompt service. Quality material.
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April 2023 by J J Levi
Have what I need and open Saturday!
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August 2021 by Mr. Giraffe
Big company with great selection and company structure. However company is a little slow. They are still settling in here at spearfish.
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July 2021 by Anthony Cain
Excellent service!!
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June 2021 by Hank Pridgen
Had my product in stock! Two employees stood around and watched us load.
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November 2020 by Kevin Mendez
Every time I go there, I have a great experience. Tosh is very knowledgeable and always offers great advice and service. I highly recommend Builders FirstSource!
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October 2020 by nick stepanek
Always helpful. Friendly staff
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August 2020 by Hank Pridgeon
Had my product in stock! Two employees stood around and watched us load.
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July 2020 by Stacey Sieber
I called looking for 30 2x6 x16' treated lumber. Before I drove over to get them. (I live an hour or more away) I talked to Woody... He went out to the lumber pile counted the boards and called me back. He said he had 60. I ask if I could pre pay for 30. He said no problem he would hold them for me until my contractor could get them in the morning. Mind you I called at 3.45 on a Tuesday. And arrived at 9.15AM to find that he only had 9 straight boards and 8 very warped boards. He did not have what he said ..or didnt hold any for me! This is not good business practice of you ask me. It was a wasted trip...time and money! ?
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February 2020 by braden erickson
I’ve been working closely with this company for six years and they have done everything possible to help my business move in a positive direction. Would recommend to anyone and everyone.
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February 2020 by Holly Horstmann
My experience with Builders First Source has been a very positive one. Jesse went out of his way to get me exactly what I was looking for. He was very kind, knowledgeable and professional. Cody also was very friendly and helpful. The price was excellent. The whole process was made easy.
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May 2018 by Mark Williams
Bought a prefab shed from a guy named Woody. i ordered 16 inch centers and he walk in door in a different location. The shed showed up with 24 inch centers and the walk in door in the wrong location. I called him and told him it was wrong. he told me he had my I was wrong.The siding was pulled loose in two spots. He said please fix it myself and he would make it right. He is a fake. Never heard from Woody again. After posting my complaint regarding this transaction, 3 days latter I received a phone call from Drew in Rapid City. We spoke about my situation and how he might truly fix what had gone wrong. Drew was concerned that this had gone unnoticed and left to fester so to speak. He was unaware that I had a problem. Since we spoke, Drew and I, he is in the process of making this a much better situation. I am very happy with the way Drew addressed my situation. Had I contacted him right away I truly believe the outcome would have been different and my unhappy customer situation would have not existed. If Woody had corrected the problem neither Drew nor i would have ever met each other via the tele. I feel that it is right to amend this post and let you all know that if you are not satisfied with something at Pro Build, there are folks there who do care and will rectify the matter. I need another out building and will be going to Rapid City and visiting that store. I can recommend Builders First Source. My complaint has been addressed and i am very satisfied.
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April 2018 by Joseph Wilder
Being new to Spearfish I had a lot of projects I wanted to do with my new house. The customer service is helpful, taking time to show me where something is at if I can't find it. I've only had one delivery made but it went very smoothly.
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March 2018 by Kristi Sutton
Called and spoke with a lady named Dawn about a product I was looking for. I was obviously bugging her and she couldn't take the time to see if they had what I was looking for.
