Took multiple phone calls to multiple people to get a warranty claim done. Had to call multiple times while truck was in the shop to get an update from the shop. Especially considering I got charged for a “non-covered” warranty item.
November 2023
Took my 2021 transit van in for an oil change. I found oil leaking onto my brand-new garage floor. Loose hardware hanging out from underneath. I contacted the General Manager who sent two technicians out to my house to check it out. They identified the problem and cleaned up the floor.
November 2023
I'm Impressed that I can call the service department, and if I need to leave a message, Lance, the service manager, always calls me back and is very attentive to my concerns. Good customer service is everything and keeps me coming back.
When you buy your new or used Ford, you're making a great investment in a vehicle. Protect that investment by giving it the proper care it deserves. Here at our dealership, we have an expert team of Ford technicians that are ready to handle all your maintenance and repairs. From engine repairs to oil changes and part replacements, nothing is too big for us to handle. Routine maintenance will keep your Ford on the road for years to come. Get started by scheduling a service appointment today, and we'll take a look under the hood as soon as possible.
