Verizon customers appreciate the helpful and knowledgeable staff at this store. Several reviews highlight the staff's patience and willingness to guide customers through processes like transferring data and upgrading phones. Kally is frequently praised for her dedicated and caring service, often going above and beyond to assist multiple customers at once. Customers have had pleasant experiences with phone upgrades and appreciate staff members who explain products clearly. While most reviews reflect positive experiences, there was one mention of poor service from a staff member, though overall, the store is seen as a helpful place for phone needs.
