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October 2023 by Pillar Bluff
Getting ready for youth deer season in Texas. The job y’all did in rebarreling the the Weatherby .223 to 6.8 SPC was, I think, a great job.
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October 2023 by Paul Clark
Hands down no one else who is as professional, honest and putting out the quality work as LRI. The tracking system is phenomenal, lead times are accurate and will pick up the phone to call you. It's nice having a company that you can rely and trust to get the work done timely and correctly without calling after missed time lines.
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August 2023 by Ross Dorendorf
LRI is an exceptional business with top notch customer service. They put together a 6.5 creedmoor for me that exceeded my expectations and they continue to have fantastic customer service and are happy to answer any and all questions.
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April 2023 by KType
Fluted my bolt, Looks awesome, great work!!!
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March 2023 by jim Vang
Shipped and received within a week and shipped out same day! Got it back within a few days and all I can say is you guys are awesome! Love my Ruger American all over again!
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January 2023 by Zach Engle
Can’t say enough good things about this company. They were super easy to work with when trying to decide on the work to be done. They fluted, coated, and shipped my bolt back within 2 weeks DURING the holidays AND the worst snow storm in history. Honestly, I don’t know how they did it. The finished product looks amazing. Thank you all so much! You’ve got a customer for life.
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September 2022 by Barry Hallsted
I have a Tikka 223 that shoots great, but needed some tweaks to keep my interest. A machinist I have used in the past was just too busy and recommended sending it to LRI. I am SOOO glad I did. It was so easy to figure out what I wanted, pay online and mail it off to Sturgis. The LRI website explains how busy they are, so I was shocked at quickly it was done. Their website kept me informed every step along the way. Most importantly, the craftsmanship is exceptional! I will be back with more projects soon... Highly recommended!
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September 2022 by Kenny W
Had LRI build me a 6.5 creedmoor on a Remington 700 action, and just had them do a 338 lapua on a savage action. Both guns are insanely accurate and will hold 1” at 400 yards consistently.All there work is impeccable and I’m so impressed with the customer service and knowledge of all the staff I can’t express my gratitude enough. Thank you to everyone at LRI.
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August 2022 by Joseph Perry
Great work and craftsmanship, no question about that. I wouldn’t recommend though due to the poor customer service and communication. Every time I called to get an update I was told “it’ll be in next week” or “I have it right here and it’s next”. This went on for months. The Manager could never both to return calls (voicemails) or emails but found the time when it was payment due from Me. Given every excuse under the sun when I brought up the issues I had and even told Me I should have just picked it up then, kinda hard to do when You are being told it’s about to be worked on. Overall, not a great experience which is unfortunate because the craftsmanship is spot on.
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June 2022 by R E D
I had been familiar with LRI since getting my RPR, but had never sent anything to them until recently. I sent a Howa 1500 bolt to them for fluting, bolt knob threading and cerakote refinishing.Their service is solid and I got everything back exactly as I was expecting. Where their service stands out is with their service updates. You get an email & can check status online to view the “milestone” updates and a progress photo.I have used other gun smith shops that post updates under your service ticket, but not another shop that posted photos of the work as services are are completed. I thought this was pretty cool.I would recommend and would send them other work in the future.
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March 2022 by Kory Rude
Some of the nicest people around. Second to none customer service. I am thankful to be local and have been in their shop. Top notch guys all around and wooow do they have some of the best equipment around. The best thing is they have the knowledgeable guys to run them too. All around knowledgeable. One stop shop. Chad and Kalli will take care of you.
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July 2021 by Shane Lambert
Great work and great customer service I will definitely use them again
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April 2021 by Chris Stroud
Outstanding work and wonderful customer service experience. Priced very well. Very good turnaround time.
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January 2021 by Kris Bevans
These guys do amazing work! Beyond the spectacular machining, they provide A++ customer service. They provide updates, with pictures from receiving the item and logging it in, to each step in the process to shipping it to you. Cannot ask for a better vendor.
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January 2021 by M C
Got my Tikka T3X bolt fluted and it came out great. I love it that they communicate with you through the process of your item being done. Also they are fast on doing. I will be back again. And if you are still trying to figure it out if you should or not get somethingdone herre, just stop thinking and go for it. You won't be disappointed. They do a great job...
