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November 2023 by Tyler Schallau
Very friendly employees, prices are reasonable, have knowledge about parts.
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April 2022 by Lyndle Shelby
Always a great group to work with! Helpful in highlighting store specials and searching detailed product information.
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January 2022 by Todd Salonen
Got the part i needed rite away & was the correct part 1st try.ThankYou??
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January 2022 by Dave Nelson
They got what you need. Just ask them.
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October 2021 by Russ Farmer
Not impressed with the Tea, SD branch. Sales trainee refused an online price after telling me I could order online and pick up a battery at the store.Got the old Switch-A-Roo price at the register. I walked. Bought the same battery at another branch for a bigger discount after I told them how they did me at the Tea store.
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August 2021 by Michael Fuller
Some of the help is great. Some of them seem annoyed to assist. Upper management won't return a phone call. Some of the help I have has been top-notch. Thank you to the willing assistant's.
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July 2021 by Matt
Good. They didn't have what I needed (it's a rare socket size) but gave me options on where I could find it.
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April 2021 by Justin Boggs
knowledgeable staff very helpful
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March 2021 by Tony Axtell
Cause I’ve been using the store fill last several weeks as we recently moved our shop only a couple blocks away. Normally the staff is very friendly, educated and willing to help the customer.Stopped in today didn’t seem like anybody really knew what was going on. They were not busy at all and I was treated like it was an inconvenience for me to be in their store.Call trying to asked to ensure my purchase was being applied to my Napa rewards the man in charge just said probably not but we don’t have anything to do with that good luck.Unfortunately I do not believe I will be using the store anymore. Customer service should be the number one priority for a business. It’s a shame as the staff I’ve normally dealt with in the past has been great however today’s experience has left me desiring to shop elsewhere.
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March 2021 by Maggie Palmer
Great place nice people
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January 2021 by Matt Willadsen
Great service got what I needed and a great price. Definitely recommend anyone to go here
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November 2020 by Allan Tedrow
First time I had been in this particular Napa store. I was very impressed by its size. Double the size of the average Napa chain. The manager said it was the flagship store of the state.The staff was very helpful and friendly.
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October 2020 by Nicolae Whitney
Great knowledgable salesmen. Competitive pricing, always have my parts in stock. Locally owned.
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August 2020 by James M
Always have the parts I need for my car
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June 2020 by Eric Kleinwolterink
Helpful to a fault. If they don't have it on hand, they'll order it so you don't have to look anywhere else.
