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February 2024 by erin anderson
Love this UPS store. It is spotlessly clean and the manager Jaye Morgan is super fast and efficient. She wears a pin that states "happiness is my goal". They have never messed up an order yet. Customer service is a tough job and this store is doing a good one providing friendly service.
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July 2023 by mukesh reddy
Very helpful staff they are so professional.
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February 2023 by James Vande Hey
Jaye provides some of the best customer service I've ever experienced. 10/10 appreciate her and all the services this store provides.
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January 2023 by Katherine Heine
Never disappointed! Each time I visit, I am greeted by friendly staff and a bright, uncluttered store. Staff are always helpful and explain my options thoroughly. I am so happy we have other mailing options in our town; the UPS store is a great addition to our community.
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January 2023 by Winston Smith
Usually very helpful, but they do close early from time to time when there’s a few inches of snow. This is something you will need to plan around. The posted hours on Google Maps is not updated to reflect this. Since it’s the only UPS drop off in Vermillion, this means you should call first or use USPS if you need timely shipping when it snows.
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August 2022 by Kylee T.
Helpful and efficient!! I just had to drop off a package to get shipped and the people at the desk were quick and friendly. :)
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January 2022 by Jen Hovland
Fast, Friendly, Efficient
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July 2021 by Precious Terry
My package was delivered to My neighbor's house next door in the back. I live on the front side of this duplex if I'd hadn't went around to pull my garage out to the curb I've wouldn't have even seen it just laying there in the grass. Y'all have got to do better, if you have a new driver just make sure he or she learns these addresses up here in Vermillion South Dakota #Please
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March 2021 by Avery Franzen
Excellent customer service. Bailey at the front desk was especially helpful to me.
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March 2021 by Kyle R.
I rarely do reviews, but this was so ridiculous. The lady at the front counter was short with me and the price to mail 2 iPhones was $50. How is that possible?!?! I should have just walked out, but I felt pressured to just get my items shipped. I tried to ask why the price was so high or if there were any viable alternatives and the front desk lady basically said "not unless you don't want your phones covered in the case they are lost/damaged". I made an attempt to make my own packing solutions to cheapen up the price a bit and I was haggled the whole way. Now I just feel manipulated into paying. I highly doubt I'll ever go to the Vermillion UPS ever again and I will probably have a twitch in my eye any time I see the UPS logo on a storefront. The bottom line is that either the prices are way too high or this lady coerced me. Either way, I'm not pleased with the price or the customer service. 1 star only because 0 wasn't an option.
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January 2021 by Dwayne Hoeck
Keeping it simple. Always OUTSTANDING Service!!
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January 2021 by Rick Stead
Nice people that work there great customer service. No matter if I go there in the morning afternoon or evening. to go mail off a package they do not create the label intell the next day even though they market for that day that I paid for it. Now my deliveries are a day late every time.I would highly recommend using fedex.I know they don't have a store in vermilion South Dakota. but it is worth it if you need your package there in a timely manner.
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July 2020 by Alexander Samuelson
Excellent business with top-notch customer service! I was amazed at the number of services they offer, such as printing, notarizing, mailboxing, and tons more. Extremely friendly and competent employees!
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July 2020 by Lee A.
The manager was not nice at all. When I walked in, manager was on personal cell phone and then when I asked to have a printer job corrected, manager started to give attitude. I would rather drive to Sioux City or Sioux Falls.
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February 2020 by T Rose Stead
Great Customer Service!
