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May 2022 by Mike Chambers
Future wife's dress put off 2 weeks then another 2 weeks...looking at other options!
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May 2022 by Mike C
Future wife's dress put off 2 weeks then another 2 weeks...looking at other options!
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March 2022 by Samanntha Pugh
Staff was very nice and helpful
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February 2022 by J L
Purchased in 2015 for my wedding. Beautiful perfectly fit dresses, love how they all lined up at the knees. Highly recommended.
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December 2020 by Nikki Wildes
You ROCK!!!! This dress made me feel so beautiful on my special day!! Thank you SOOO much for helping me achieve this by creating this beautiful dress!!!!#Georgia
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December 2019 by Jami Jackson
I LOVE MY DRESS!! They replicated it exactly!! Super fast delivery and excellent customer service.
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April 2019 by Lori Marchitell
They take an idea and make it reality.
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April 2019 by Laila Wilcher
I ordered a custom dress online for my October wedding and it was stunning!!! Plus, it was SUPER affordable (a little over $400 if I remember correctly). I was a little nervous ordering online because a coworker was going through a nightmare situation with her dress from an Etsy seller, but I needn't been worried. Customer service was fantastic as I had to right after placing my order since my paypal shipping was address was incorrect.
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November 2018 by Cortney Waddell
Best Bridal Shop in Tri-State area great prices, fantastic srvc
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August 2017 by Lori Marchitell
We ordered a flower girl dress to match my daughter's wedding dress and it was perfect!
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October 2016 by margaret Gilmore
Ordered my beatiful wedding dress from jaks...was told it would be 8 weeks before i got it...i recieved in 5 weeks. Fits perfectly ! Was exactly what i ordered ! I recommend jaks highly they did a great job!
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January 2016 by Amy Borman
Very easy to work with and very reasonably priced.
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July 2013 by Kim K.
I found JAKS Bridal online when I was looking for a bargain on a beautiful wedding gown. I was lucky enough to come across JAKS and got in touch right away for color swatches. The response time was extremely speedy and I received my swatches a few days later. I ordered my dress at the end of May and received it 2 months later to the day. That is really fast for a custom gown! I called a couple of times to get updates on the progress and she was very willing to answer all questions. The dress itself is beautiful. I am thrilled with how well it has been constructed. I need a few alterations, but that was completely expected. Overall I give this Bridal Shop an A+!! Thank you so much.
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March 2013 by Lauren Smith
I ordered all my bridesmaids dresses from Jaks and had an amazing experience. They were so nice and so accommodating. Before I ordered anything I had questions about the colors of a couple different fabrics. They sent me swatches of the fabrics I was questioning at no charge so I could see them in person. Even when I had to add on another dress a month after my initial order (totaling 5 dresses). They gave me the option for zipper back or corset back which I thought was awesome. And, without any trouble, they listened to the little changes I wanted(no bows on the back) and delivered exactly what I wanted. Everything was shipped in a timely manner, although I gave myself and Jaks plenty of time to finish the dresses so no one had to be stressed about it. I have to admit, I was a little worried because they require payment through Paypal which only guarantees money back within 8 weeks and it takes longer than that to make 5 dresses. But I dove in, placed the order and couldn't be happier with the dresses and service they have provided. I would recommend Jaks bridal to all of my friends, family and anyone looking to order dresses for special occasions.
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May 2012 by Taniya C.
The dress i received from Jaks (Alicia Knutson) came to me crammed into a tiny postage bag, inside out!! When i brought it to the professional seamstress she turned the dress the right way and the dress was a disaster!! The lace overlay was attached to the dress improperly, there are holes in the lace, the length of the dress was too short (and i sent in my custom measurements), the wiring in the corset top of the gown was way to long for the top, all of the seams on the dress have to be fixed, along with all the inner lining and all the beading that's falling off, plus way more is wrong with it. This dress is going to cost me over $400 to fix it and i only paid $230 for the dress. The company is not willing to refund me my money for the dress, unless i send the dress back and will only get a 70% refund, or send the dress back and they will remake a dress and send it back to me, when my wedding is in July and i have no way to find a new dress by then. I do not trust them to do another dress at all! I WOULD NEVER RECOMMEND THIS COMPANY!! EVER!
