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“Appreciated Brandon’s help and insight. Shared with him how much I appreciated his salesmanship. No pressure.
I purchase oil and filter for my Yamaha 4-wheeler from your service department. Have always appreciated their help.
The overall friendliness of your staff, from the first time I stopped in, is the main reason I continue to come back. With that, it was why I started looking for my latest purchase.”
“With the help of another shop in town Bernie’s shop was quick to assist in an issue I was having. The owner and his staff were very friendly, knowledgeable and communicate well with their customers. I could see that it’d be very easy to work with them on bigger projects.”
“Ron was amazing! Great customer service would highly recommend! Just one minor negative thing to say. Ron kept talking about turtle skins which was a little off subject other than that go check them out !”
“Mark is excellent at what he does! I’m an elderly lady, and he was willing to put my headlights in for me, but I wanted to do it by myself! He explained to me exactly how to do it… And he was so right! I would highly recommend AutoZone in Watertown! Keep on doing what you’re doing Mark! You’re fabulous”
“I’ve had two vehicles serviced here. The first time, the front desk staff was very welcoming, and the technician I worked with was excellent—helpful and communicative throughout the process. A year later, however, my experience was different. The front desk interaction was less friendly, and my service visit was somewhat disorganized. Part of the issue seemed to be waiting on Ford service for my truck, which was compounded by a lack of communication. I was disappointed that I didn’t receive my truck at the promised time and had to use a loaner. Additionally, I had to call for updates instead of being proactively informed. I understand that the recent hailstorm and an adjuster being in town added extra pressure, but ultimately, the customer experience should remain a priority.”
“Greg does a fantastic job. There's really nothing he can't do. Had a small dent in my mustang. He took it out in a short amount of time and his rates are very reasonable. I suggest this local business over any other in the region. Industry professional!”
“Carney Bearing took the extra time to find me the exact bearing options I needed for my application. They had them in stock. Friendly, knowledgeable staff and quick service!”
“If you ever need help, Crockers is the top choice.
Picture this, its middle of the night before memorial day monday. You hit a deer and wreck the front of your car. You lug the car into watertown and check into a hotel to sleep off the worry and stress the best you can to no avail. You wake up to no businesses open so the worry comes striking back with a vengence because how will you make it back to Omaha for work the next day until... you try one more call... Crockers Collision Center. The man the myth, the legend himself, Bryan picks up the phone. Like a hand pulling you out of the deep, he answers with the kindness of a Saint. They arent open for the day but Bryan was there like a gift from the Big Man himself to help check out the car.
Working with the speed of Hermes and the craftsmanship of Hephastus he got the car into working order and back on the road. 100/10 for all around customer service, speed, efficiency, and work. Thank you Crockers and thank you Bryan! Top Tier Service and Midwestern Hospitality that doesnt get enough appreciation these days.”
“Excellent customer service. Recommend everyone go there for their auto parts. I took my starter in to get tested and they explained every detail of what was happening. I explained to them what my truck has been doing and the codes I got from my ob2 reader and the staff got on the computer and looked them up and gave me the answers I needed.”
“I like the store and overall experience, but apparently this is the only store in town that doesn’t understand what curbside means. Why offer a service and dont do that service? Why would I call when I’m outside just to come inside? I’d just come inside. Please take curbside off or learn what curbside is.”
“Every time I'm working in Watertown and I need something, this place has it. Hose fittings, pneumatic tubing, electrical etc. the guys are knowledgeable and nice and wanting to help. I will continue to use them anytime!”
7:30AM - 5:30PM
10 9th Avenue Southeast, Watertown
Auto Parts
“My daughter was just leaving for a 2 hour drive. A big problem happened and so we stopped in to this Napa Auto shop 10 minutes before they closed on a Sunday evening.
Both young gentlemen were very friendly. But the one who helped us was extremely helpful diagnosing the problem and finding us the parts we needed. He went way-above-and-beyond helping my daughter and I out of a very difficult situation.
I just wanted to say, “Thank you so much” for having such a professional, knowledgeable, and kind employee working in your Watertown, SD store.
As of tonight, you have our business when we need auto parts.”
“Absolutely amazing service! My family and I are hours from our home, traveling on a Saturday and Amur check engine light goes off! Our three young children are in the backseat and we didn’t know what to do! These guys helped us so much and got us back on the road with our truck up and running!! Thank you so much! We appreciate you for keeping us safe!”
8AM - 12PM
602 E Kemp Ave, Watertown
Auto Parts
Open 24 hours
1308 13th Ave SE, Watertown
Auto Parts
“They sent service truck to where I was went back towed me in and had me going in about an hour. Doug was very knowledgeable and thorough great to talk with and Mike was the same. I would definitely call again if in trouble.”
“This review is only about 1 person at the parts center in my less than 5 minute interaction. I was driving from Fargo to Austin and when I stopped to get gas my car was not connecting to my key fob. After awhile I was able to get it started and luckily drove past this place going back on the highway. I stopped in and asked if it was just a new fob battery I needed or if it was something else. They took my keys to the back and 2 minutes later said it was just a battery and they already replaced it. When I tried to pay they said it was not needed. The small act of kindness saved me a lot of hassle and time on my way back home.”
“First time at Watertown location for auto care, and I'm happy to give a rave review. Was promptly greeted by the associate at the service counter (I think his name is Mike), and a guy who I think was the tech. That alone is a big deal, having been at another SD location where that isn't the norm. Went in for oil change and my lifetime tire rotation & balance. Was in & out in about an hour, and that was with a fairly steady stream of people coming through the door. I don't know if they're appointment based or FCFS, but I was a walk-in. Mike was patient while I was trying to make up my mind which oil change I wanted to purchase (I usually ask my dad that stuff before I go, but he was unavailable). He wasn't pushy or overtly up-selling, but did offer me the add-on products and a description. While waiting (in comfy clubs chairs, not a small wire bench), I discovered the cap on my soda bottle was not tightened all the way and had leaked all over the inside of my purse, including several papers I was carrying. Mike got me a bunch of paper towels and also informed me (in a friendly & helpful way, NOT in an annoyed-you're making a mess-get outta here way) that the bathrooms had dryers if I needed to dry my papers. After I was done with that, I asked him for a couple more paper towels so that I could clean the chair also. Without hesitation, he grabbed the roll and a cleanser spray. I told him it was my mess, I'd clean it up, but he reassured me that it was no inconvenience whatsoever. Even with customers coming through constantly, there was no sense of chaos. They handled each one efficiently, but without rushing anyone through. You can think that the customer service is basic, until you understand that hasn't always been my experience elsewhere. Thank you for making my day better!”
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“My windshield had a rock chip that turned into about 1/2-1inch crack.. they had in in and out in 20 minutes, at the hair end of the day even.. very grateful and impressed , the crack is sealed and unseen. Only a small patch maybe 1/8 seen. Great job! Staff was kind and knowledgeable”