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January 2024 by Christine Cameron
Went to the Watertown, SD Cricket Branch today. Jon B. who is the manager of the store was extremely helpful! He worked with us for over 2 1/2 hours helping us fix an issue we had with a new purchase of a new phone. We would definitely recommend the Watertown store and Jon's customer service! Thanks Jon! You sure made a teenage boy's day today!!
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September 2023 by Tarence Block
Never open at actual store so cant even get answers to simole cricket wuestions
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July 2023 by Robert Wittrock
Went to the Watertown cricket branch today for assistance with my device and the representive that was there was rude, and not very helpful at all and actually accused me of sitting on my phone, when he saw a curvature in the device, to intentially damage my device when there was a defect in the device (yellow line thru the LCD screen, representive claim he didn't see it when it was clearly there and a device curvature). He also yanked the device out of its case when the case it a 2 piece case. Will not go back to the Watertown branch of cricket ever again. (wanted to put 0 stars)
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March 2023 by Megen Menzel
Closed early not very impressed
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November 2022 by Christine Rossow
Maybe you should update your hours! Drove an hour because your store states open til 7pm.????
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September 2022 by Pixie Stix
Amazing service from a helpful young lady. She did a great job answering our questions and helping us through our issue. No complaints!
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April 2022 by Lisa Clark (Really? Yes, really.)
They were very helpful in choosing a phone and setting up the new phone upgrsde. They were very friendly and helpful.
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October 2021 by Chris Johnson
Crickets where its at
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June 2021 by Nik Banga
Called in to inquire about mobile hotspot device but guy was rude over phone so looks like im picking it up at my next stop in fargo
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May 2021 by Dallas Boucher
Great service very helpful and friendly
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November 2020 by Lealand Parsons
Good service. Very helpful
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November 2020 by Joshua Waldorf
John was great.
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July 2020 by Manda-Nora Fraser
Amy is district manager for mitchell Watertown and few other stores been waiting months for her to contact me on lines I was being charged for but not on my plan and she hangs up on me doesn’t return phone calls super unprofessional every time a employee tells her I’m calling and leaves her a note she never takes time to handle issue out over 120$ for line that was never suppose to be there and not even active. When I call the 1800 # they tell me she is one I need to deal with and she refuses to give me her bosses info
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June 2020 by Rachel Hinsvark
John was very knowledgeable and set up my iPhone for me! Great customer service!
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June 2020 by Courtney Linke
Very impressed at John in the Watertown store. Good with kids and very friendly
