-
March 2024 by Sharon Geyer
Never open ..gates closedLights onNo signage to say if they went to lunch or etcStopped by twice in 2 days ..I give up ..not returning to the Watertown salon store
-
November 2023 by Deborah Isack
Made two appointments and the salon cancelled them. Not getting the message for the second time, when i arrived, the store was left wide open and unattended.
-
September 2023 by Miranda Redday
Annie is Awesome!!!! Highly recommend!
-
September 2023 by Daniel James
Phenomenal job by the Manager with the weird name
-
June 2023 by Kel W
Waste of time going here... the girl thats supposed to be cutting hair would rather play on her phone instead of making money... it's truely sad.. takes 5 minutes to buzz one's head.. if that.. will not be returning. Bought clippers will cut and tip myself.. lmao..
-
May 2023 by Chrissy Reynolds
My son was given the worst hair cut I have ever seen. Charged his $30 and sent him on his way. I had to get his hair cut again the next day, and it was near unfixable. I'll never go back or recommend this location to anyone.
-
January 2023 by Jennifer Geiszler
I have never had a bad haircut before at Smart Style up until today. The young lady (Mindy)that did my hair, I've never seen her before. She not once attempted to make small talk at all the whole entire time, other than asking me to turn my head, etc. She seemed very new & inexperienced. It seemed like her hand was trembling a little the whole time. I had to keep telling her to cut my hair shorter above my ears on the sides, & go shorter in the backMy hair isn't long to begin with, & they don't have hairstyle books to look at anymore. Finally after close to an hour of being in the chair I had to ask her to kind of hurry it up a little cuz I had to leave soon to go home & get ready for work. That fell on deaf ears. She even asked a gal named Annie to come over & look at the sides of my hair, cuz it didn't look even & Annie had the nerve to say " Oh, there's more hair on that side of my head,". I have never heard a stylist say that before. Needless to say about 4:30, an hour after I had been sitting there, she was done, but didn't use any styling products or anything on my hair, plus she had the audacity to charge me over $19 for my haircut & I don't like it. Never before have I been dissatisfied with my cut, but I was this time. I'm not sure if I'll come back, their prices are getting expensive. I'd like to get it fixed, but I'll have to deal with it for now. I hope there's some compensation for thisService: Haircut
-
December 2022 by Shane
Most uneven haircut I’ve ever hadService: Haircut
-
March 2022 by Tammy Rader
The lady who took care of us was awesome
-
January 2022 by JayCee Bartling
The new girl Makala is one of the best. I will be going back to see her again.Services: Hairstyling
-
January 2022 by JayCee Bartling
I love going here to get my hair done here. Makala is my favorite stylist. Book with her now!!
-
October 2021 by Haylee Perkins
They were so nice and I love the end result. Tina is amazing!
-
June 2021 by Tanizha Berg
They never answer the phone. The hours they post open they are not open. The ladies that work there are also always on their phones and are not very customer service friendly.
-
April 2021 by Michal Kieso
Great place to go to whether I need a wax, cut, or color. The ladies there are super sweet and so welcoming
-
March 2021 by Karla Iverson
Literally just stopped here with 3 stylists -- just sitting there -- couldn't get us in for over an hour. REALLY???We were there at 11:45 -- no customers in there - all stylists were on their phones.