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January 2024 by Gerold Davey
Have been servicing my Fords at your facility for years now. Haven't had any problems that wasn't addressed immediately. Once, when I asked about a problem and there wasn't any time at the main service, was sent to the preowned shop and was checked out in a couple hours.
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January 2024 by South Glen Farm
Reliable, affordable and on time. Great people to work with.
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January 2024 by Shane Converse
Great staff and service. I have bought two different vehicles from here and have been happy with both purchases.
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January 2024 by JJ White
Recently I was traveling through Watertown South Dakota and my F150 started having heater/cab issues. I popped in to the local dealer to see if someone could take a quick look under the hood and give me some advice. I’m sure the dealership is great if you have a scheduled appointment. Don’t bother stopping if you don’t have a appointment. The shop is micro- managed and no one can or was willing to think for themselves. It was obvious people punch the time clock and do no more than they absolutely have to in order to draw a paycheck. Customer service sucks here. It a shame too, since they have donuts, popcorn and soda available along with plenty of comfortable seating. I probably could have camped out in the lounge all day and no one would have known.
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January 2024 by Ron Van Dyke
Gina and all in service very professional and informative.!!From oil changes to tires and repairs I bring all my vehicles to Watertown Ford
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December 2023 by Gary S
Quick and well done
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December 2023 by Wendy Rowland
More than pleased with Watertown Ford! They were busy but the expected time was right on the money, and they have a very nice waiting area!
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December 2023 by Scott Anderson
Gene Rickard was very knowledgeable and helpful with my questions and tire selection
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December 2023 by Scott Lentz
Tires were put on very timely and Gal filled out all rebate information right on spot
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November 2023 by Janet Meyer
I am very impressed with the service Watertown Ford provided this past weekend. From the 'new guy' who listened to my car problem to the professionals who fixed the problem...I felt listened to and they had my car ready in the time line I needed. This was a big deal to me. I had an oil light message and I had to be in Omaha the next day. It didn't cost an arm, leg or my first born. I would sing their praises but you wouldn't want to ? hear that. Professional people All the Way. Thanks Ford staff. They were there for me.
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November 2023 by Yezenia Turner
My husband and I moved to South Dakota a little over a year ago. In search for a place to service our vehicles we came to Watertown Ford. From the first phone call to every visit there after we have received phenomenal customer service from all the staff. They are knowledgeable and extremely helpful. I greatly appreciate Tom from service and Brad from the Body shop behind the dealership along with all the lovely employees that make this service station the trusted place for our vehicles.
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November 2023 by Gail Jaeger
Took my Jeep in for a recall, made appointment on October 9. Today is the 16th showed up for appointment. Didn't have the part, had a week to order it. Was not happy, now another trip into town.
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November 2023 by Craig Johnson
Have bought multiple Vehicles from them they always take care of my needs
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September 2023 by Kay Driscoll
My vehicle was taken in for maintenance when I was told it would be looked at. The technician explained to me what he found and performed the necessary maintenance.
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September 2023 by Todd Amy
Watertown Ford Chrysler is a great place to get your next vehicle. They treat you like family and will take care of you. This is the second new vehicle we have purchased there and would buy there again without hesitation. Their service department was great as well when the starter on my pickup went out a couple years ago.