O'Reilly Auto Parts is known for helpful and motivated staff who go above and beyond to assist customers. They offer a warm, friendly environment and a professional shopping experience. The store usually has a wide range of parts, including odd and not-so-common items, and makes an effort to get what they don't have quickly. Customers appreciate the staff's willingness to offer advice, resources, and even direct them to other places if needed. The location is often the first choice for automotive supplies, thanks to their reliable service and community involvement. However, some customers have experienced issues, such as being told a part was available when it was not, leading to disappointment. Overall, O'Reilly's provides helpful service with a focus on customer needs.
Excellent service, very friendly and helpfull staff
November 2025
They had everything i needed to replace my water pump, thermostat, serpentine belt, and tensioner. The price was about the same as other stores. Staff was courteous and got me the parts I wanted.
October 2023
We broke down in a town we don't know, driving a rental car that come to find out had NO spare tire at 8:00 at night, UGH!!! Spotted O'Reilys about a block up, and let me tell you, they had the MOST helpful people working there!!! They got us back on the road, Thank You I'Reilly!!