-
August 2024 by Santo Cicirello
Great customer service!
-
June 2024 by Elizabeth Bowe
Jeremy and the crew at Pro Service Auto has been nothing but amazing to work with. I coordinated with them to do a pre purchase inspection since I'm not in the area and was looking to buy a vehicle in the area. They were fast, responsive, and through. I have a great idea of the vehicle I would be purchasing without even laying eyes on it. They were quick to help and spent so much time on the phone with me. One of the most patient mechanic shops I have ever worked with. I will be going to them for any work I have done in the area and I would absolutely recommend them.
-
April 2024 by Feather Holt Payne
Kirk and the crew here are amazing. Honest and quality work that they stand behind. I have been a customer for years but recently had an issue with my car and they found some really dangerous things wrong with my car. I drive 1200-1500 miles a week sometimes and I would have never know I was literally one bump in the road from probably dying. I am eternally grateful for not only notifying me but it was corrected quick. This would have taken another place weeks or months to fix. He called me several times with updates and costs to fix. I love the transparency. Thank you so much.
-
April 2024 by Ms Tockie
Excellent customer service and family friendly environment!! Nice clean office with wonderful classic car decor too!
-
February 2024 by David Van Dreal
Professional and fairly priced.
-
January 2024 by Doug Beacham
Quality service and repair work. Great people. The waiting area is not heated, they need to address the issue...maybe put a space heater in the room.
-
November 2023 by Richard Kyker
Great service.
-
September 2023 by Buddy Teaster
Outstanding place for Honda repair.
-
September 2023 by Annie Storm
Always excellent service and completed on time. I have been talking my Honda here for many years.
-
September 2023 by Elaine Glynn
Excellent customer service. All the ladies and gentlemen there are 100% professional.
-
September 2023 by Amy Miller
I had my 2013 Honda Accord Sport serviced here on 8/04/2023, and I was very pleased with the work done. Spoke with Kurt during the maintenance and he gave me the run down of things that my car would need fixed soon.....this included needing a new battery ASAP. And he was 100% accurate on that call, because the battery went totally dead yesterday Aug 5th while I was up on the Blue Ridge Parkway in North Carolina. I appreciate Kurt's honesty about maintenance that I would need soon especially with the battery and I should have went ahead with him replacing it but I thought I would be able to get a little more life out of it......but I was wrong. I became a faithful customer of Pro Service Auto way back in the year 2000/2001 ish, back in the days when Winfred Gray and Leonard Ingle ran the place. My dad who was an auto body repairman (Brent's Auto Repair) for most of his life, who is now deceased, referred me to Pro Service Auto all those years ago because he personally knew Winfred and Leonard and knew that I would get good auto service there, for when he could not do the work himself. Back in 2001 Pro Service Auto put a rebuilt motor in my 1994 Honda Accord EX and the car literally drove better on the rebuilt motor, and I drove that car heavily for another 3 and 1/2 years until it was totaled in a car accident in late 2004. They also did work on a 2009 Nissan Altima that I drove for 13 years. I moved away from Greeneville in 2013, and just returned to Pro Service Auto earlier this year for a brake job on my daughter's Nissan Sentra and I was very pleased with the service on her car. Friday was the first time Pro Service Auto worked on my 2013 Honda, as I have always previously taken it to Johnson City Honda which is where I bought the car in 2015. I can say for sure I will be returning to Pro Service Auto because they also saved me some money in addition to a job well done. Happy customer here!Services: Transmission
-
May 2023 by Trent Dunbar
Update via Pro Service Auto. I went to pickup my car today and spoke with Kurt and he apologized many times that he couldn't figure out the issue no matter what they tried. He refunded me the labor cost of what he had done that I paid for and apologized for the lack of knowledge and customer service. Although it was frustrating that I couldn't get my Ole honda fixed, he handled the situation well and respectfully. I appreciated it.
-
May 2023 by Michael Leslie
Brought my daughters car in w/out appointment. They replaced her starter for a good price. Nice people. I will be returning
-
May 2023 by mark montemarano
Trust worthy and fair. The only place I go for my Toyota.
-
February 2023 by Annie Cook
Always excellent service and completed on time. I have been talking my Honda here for many years.
