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February 2024 by Angelina Hannah
José helped us get our Toyota Corolla and was very accommodating and helpful. Recommend anytime!
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January 2024 by Aperture Impact
Excellent service at this location. Answered our calls when we had questions about our reservation and provided us with an easy check in and check out process!
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January 2024 by Becky Burk
Had an easy and fast time picking up and dropping off two cars on our trip.
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January 2024 by Shawntae Brisendine
Shawn was the best and easiest to work with! I booked online and it was that simple. This isn’t an airport location so you can use a debit card with a deposit. My car brown down and I needed something to drive and Shawn made it happen. Literally effortless!
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December 2023 by Sabrina Cooper
Shawn is fabulous:) great customer service.
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August 2023 by James Lott
Great experience. Shawn was very helpful.
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July 2023 by Taylor Weeden
I can not recommend this car rental agency enough. Shawn at the Alcoa Highway Avis location is incredibly helpful and accommodating.I have dropped off a rental here as well as picked up and the process is always quick and seamless. The car we rented from him was clean and well maintained.Thank you, Shawn and Semper Fi
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July 2023 by Debbie Hudson
Shawn helped us have a great vacation. We rented from him and saved money not renting from the Airport. He's friendly and great to work with. Highly recommend!
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July 2023 by Chad W
Highly recommend renting here. Shawn is very friendly and made everything fast and easy. We will not hesitate to use him again. We support local veteran own business.
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July 2023 by Chris McAlister
Twice this month I had to leave my car at a nearby dealership for repairs, so Shawn’s location was perfect. Both times he was professional, friendly, and put me into very clean cars, with top-notch customer service and follow-up. Here you can take advantage of online/app scheduling and adjustments, while enjoying that local, personal touch, that's also just a phone call away. Consider Shawn’s location for your next rental!
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July 2023 by Mark Hunter
Shawn was very helpful. Process was quick and simple. One small thing - you can't leave a car there overnight, and it would be very helpful if they could notify you of that beforehand. If a nearby business hadn't let me leave my car there, I'm not sure what I would've done.
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June 2023 by Christopher Leonard
Couldn't provide a vehicle. Refused to contact nearby locations for reservation status. Very unhelpful.
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June 2023 by shadowknight227
Absolutely prime location; very quiet, counter staff is friendly, and got us a nice low mile car for our honeymoon. Thank you Shawn; you’re doing awesome!
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March 2023 by Alexis
Shawn is great. He helped me with my car. I got a good low price on a vehicle that I needed to rent. Go see him for all of your car rental needs on Alcoa highway. Great prices. Great service.
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March 2023 by Arleen Huffman
Shawn was awesome! I don't know what I would have done without him and Avis/Budget. I had flown in on a one way ticket out of state for a family medical emergency. My credit card hadn't arrived yet, and was also mailed to the wrong address. No one would rent me a car without it, but Avis accepted my debit card. At a minutes notice Shawn got this stressed out woman lugging 2 suitcases around, a car and on my way to the hospital. Was able to extend my rental several times and paid with my new received credit card. Nice clean car, great rate, and customer service. Shawn is very down to earth, personable, and helpful. I'll add handsome too?. Thank you again! Was a life saver in a very overwhelming situation.
