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February 2024 by Kimberly H
Fantastic store, great clothes, good prices, and very helpful ladies to help.
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October 2023 by Casey Mfj
Terrible customer service at this location. Very hateful when I tired to return a pair of pants that broke on the first wear.
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August 2023 by Jaime Walker
Well, I used to love going here, however, the last couple of times it’s like doing heart surgery just to ask for a dressing room. Their customer service is slowly drifting away…and quick. They seem like they hate their job and are not willing to help with anything. It’s kind of sad actually. I feel like more of an inconvenience than a welcomed customer.
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June 2023 by Diamond Renea
Cato's is my favorite place to shop! When they do not have my size in the store they look to see if another store has it before ordering on line. Plus shipping to the store is FREE?
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January 2023 by Elizabeth Ott
Went to pick up a ship to store order and was not aware what was happening next door at Walmart (supposedly an active shooter) however all i asked was maybe to hang it out the door so I could get it and was told I was stupid to even be there an put a shirt above my life. I will absolutely never return to this store after getting my purchase. Just for everyone to know it was a false call and nothing was happening at Walmart. No matter what was happening to be told by a manager I'm stupid is absolutely not okay.
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January 2023 by Morgan Pratt
This is my 2nd trip to this Cato and likely my last. I needed to find an outfit asap for an event, purchased 5 items to try on at home and style with other clothes, ended up returning 4 of the 5 items. Associate was incredibly rude for absolutely no reason. and when I tried to make conversation, all I received back was snarky comments and a cold shoulder.3 associates just stared at me standing at the counter before offering assistance. Even the day I purchased my clothes one of the workers almost ran me over helping someone else, didn't say excuse me or anything.**But on the bright side I loved my pants I bought! I'll definitely shop at Cato again, just not this store.
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November 2022 by Cortney Bunch
I went into this store with an injured foot, wearing a boot and the ladies waited on me very well....their customer service was excellent, they brought me pants to the fitting room and helped me every step of the way.....I will return to this store in the future.
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October 2022 by Sequendalyn McClunie
Worst shopping experience ever..I kept giving this races store located in Alcoa Tennessee Hunting Crossing a chance..but after 10/9/22 & 10/12 they proved that African Americans aren’t welcome in 2022!! Sherri the store mgr is a poor example of leadership. & a coward! May Mercy find any brown or black person entering that location. The district mgr has no real idea of how paying customers are treated if you happen to be someone of color!
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October 2022 by Sharon Rachel Johnson Patterson
Cato’s have stylish clothes, hats, and jewelry ??????
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October 2022 by Sequendalyn M.
I had the worst shopping experience I ever had on this location! They proved that black or brown paying customers aren't welcome! Their clothing isn't that great or of great quality to except rudeness and racist behaviors!
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October 2022 by Becky Lee
My favorite store.
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September 2022 by Holly Schrimsher Roe
Bizarre experience. Would be let us shop with our newly bought coffees. She told us she could hold it behind the counter while we shopped but we couldn’t have drinks in the store. We are grown women. What a weird rule for a company that’s target demographic is women who like Starbucks. Lol We left.
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September 2022 by Dumb Blonde
Love this place... Great selection, especially for tall women
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April 2022 by Sherry Byrd
Great selection of spring coordinates at a reasonable price.
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February 2022 by Alexis T
Friendly staff & super cute affordable clothing!
