CosmoProf in Alcoa, TN, is a trusted distributor of professional beauty products, serving licensed professionals. Customers appreciate the friendly and professional staff, including helpful and knowledgeable team members who go above and beyond to assist with questions and provide excellent customer service. The store maintains a welcoming atmosphere, with staff greeting customers with smiles and ensuring a positive shopping experience. Only licensed customers are allowed to shop, which helps maintain a professional environment, though some mention inventory can be inconsistent due to corporate stock issues. Overall, the staff is highly praised for their kindness and expertise, making it a reliable spot for cosmetic products, deals, and professional advice. The store is considered a go-to place for licensed beauty professionals and those who have obtained the necessary credentials.
There’s a sweet lady named Melinda that works at this location. She went ABOVE & BEYOND with her customer service!! She was VERY knowledgeable, kindhearted, helpful, and extremely sweet! This is my new go-to spot when I need cosmetic products, deals, and help. Thank you Cosmo Prof, I’ll definitely be back!!!😁
December 2022
Very rude and told me I couldn’t purchase anything bc I’m not licensed.Like I need a license to buy lotion and shampoo.
August 2022
Very rude people! I rather drive an hour to Knoxville then to deal with these people again!
