-
March 2024 by Alex Benson
Traveling for work I needed a truck, however, a bit of a snafu due to only having a temporary license (waiting for new one to be issued).Brendan McGee listened to my plight and was able to rent me a car based on a multitude of other random federal IDs. I can't say enough how much I appreciate the effort in getting me on my way to help assist the national forests' of Tennessee.
-
February 2024 by Serge Leblanc
Allways Great Service
-
February 2024 by Steven Valdez
Great Service and newer cars. Loved the Jeep sport vehicle we rented great for out Smokey mountain adventure.
-
February 2024 by Jasmin Carrera
Easy location in the airport and super quick service that allows for check ins before arrival and makes process so much smoother and faster.
-
January 2024 by Johnnie Stanley
I liked the online check in, and the pick-up when great!
-
December 2023 by Erika Schneider
Every person we dealt with at the Enterprise at Knoxville, TN airport was extremely friendly and made the check-in process very smooth.
-
December 2023 by Elizabeth Rose
Love it
-
November 2023 by Lisa Dykstra
I had such a wonderful experience, thanks to Meron Klimeck. She fixed me up with a sporty blue Challenger, which was totally unexpected. I was the envy of my son, who I was visiting. Her customer service was impeccable!
-
November 2023 by Eli E.
They take pride in, and excel at, screwing you over. Reserve a car? Work out payment and pricing ahead of time? Doesn't matter. Can't get the vehicle the night before your trip thanks to a technicality they failed to mention. Avoid completely.
-
October 2023 by Michael Rice
Both pickup and drop off were very easy. Everything was handle professionally and with a friendly attitude. Early morning drop off made easy by easy to follow signs at the airport and key drop directions from Enterprise. A+
-
September 2023 by Valerie S.
I have used Enterprise in many locations and have always done a quick check in at home therefore just being able to show the paperwork at Enterprise and drive away. Unfortunately we had to wait 1/2 hour at kiosk and check in again. Staff was friendly and helpful though and we got an upgrade due to not having availability for original car requested.
-
September 2023 by David Frank
Very upset. I am a monthly customer. It has been a week, and i still havnt received my $400 deposit. However, they absolutely took their $300 fee. I am furious, i was a loyal customer. Gets you nowhere nowadays. My CC SHOULD NEVER HAVE BEEN CHARGED!
-
September 2023 by Anthony Martin
Coming off the plane from an evening flight and making our way to a smooth transition with Eddie was phenomenal!! He did not waste any time with the check-in process with our reservation, going over the extra packages to add on to our vehicle, but also went above and beyond in giving us options for a bigger vehicle for our trip. Great personality, made myself and my wife laugh, while making the transaction simple. Car was great also, low mileage and did what it needed to for the trip. No issues with the return process either, everyone was great and professional!!
-
September 2023 by Chris Baker
Absolutely incredible experience. I had booked a small car online, and when they didn't have one available, they were able to immediately set me up in a VERY nice small SUV with no extra charge due to the inconvenience. Blair (I believe) was able to help me with questions about the surrounding area and made the entire experience enjoyable after a bit of a nightmare at the airport. As a state employee, I can see why Enterprise is the preferred rental service.
-
September 2023 by Bubba
The Knoxville Enterprise team did a great job. A short walk across the street from baggage claim to the garage to pickup your vehicle.My rental was outstanding it only had 5K on the odometer, super clean!I will be back...LOL