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August 2023 by Jennifer M
Over priced and took advantage of my elderly parents. They refused to do anything to make it right. Older people beware when shopping with them cause the salesmen will tell you things about their furniture and not follow through after the purchase such as warranty and returns. They don't care about you or their reputation after they take your money!
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August 2023 by Jen M.
Over priced and screwed over my elderly parents. They refused to do anything to make it right. Older people beware when shopping with them cause the salesmen will tell you things about their furniture and follow through after the purchase such as warranty and returns. They don't care about you or their reputation after they take your money!
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July 2023 by Tracy Belew Taylor
The experience was terrible!! The salesman had an attitude, very defensive and short when confronted about why our mattress hadn’t arrived. We should have went to Ashley’s where we bought the bed. The deal up front was two weeks the max to receive the mattress. Three weeks and we had to call numerous times and always told something different! Never go and buy anything from them and especially if you are wanting your purchase in a timely manner. The delivery called the day before and said delivery would be between 2-4 the next day, well guess what after 4 we called and the manager had to tell them to deliver it. We asked for part of the delivery fee back since they hadn’t kept their word and once again he tried to explain it away. Being rude in customer service is not good business. Knoxville Wholesale and Ashley’s always came within the window of delivery, even the Spectrum and ADT guys come within the window that THEY PROMISE! Very unsatisfied customer.
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February 2023 by Deb B.
You can't go wrong shopping at Fowler's. Jason helped me find the perfect recliner at a great price. Delivery was quick and easy. He and Allen also were quick to offer a solution when I had trouble assembling chairs bought elsewhere. They really care and are a pleasure to do business with. Next time I need anything I will make them my first stop. Great local business!
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October 2022 by Ashley Germany
I ordered a sectional from here on October 4th, and was told it would ship to the warehouse on the 9th, which it did…it was delivered today by two very nice guys, who took the liberty of removing my old sofa for me as well! Every member of the staff was kind and hospitable too! I even called to thank them for delivering a beautiful sectional to me and making the process so easy! Thanks to all of you! I love my new sectional!
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September 2022 by Dennis Smith
Impressed with the customer service and the patience Paul Belcher and folks at Fowlers had!We came later towards closing ,my wife and I were not pressured or pushed in any way they stayed open until we decided. Very thankful for these fine folks!
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August 2022 by Mary Ellen Patterson
I was the only customer in the store. The sales person was nice and not overbearing. As I was walking thru the store looking at furniture, I saw the manager sitting at a desk. He never acknowledged my existence and appeared to care nothing about what was going on in the store ( it was a small room). Left a bad impression with me. Was going to purchase a couch and changed my mind.
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July 2022 by gordon keith
A furniture store name that has been around her for a long time. If you are looking for furniture groups or just a single piece of furniture you owe it to yourself to stop by and 'give them a try before you buy'.
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May 2022 by Donald Lewis
Fantastic customer service! I emailed desperately needed a sofa after moving into a new apartment. They called me up and found one in stock that was delivered the next day. Amazing. Very friendly and helpful. Will absolutely be buying more stuff from them in the future!
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January 2022 by ashley winters
Found these guys online pretty close to us and went to check em out today, they're a small family owned place with a pretty nice size selection of stuff!! Super friendly service(no one hanging over your shoulder bothering you while you look, but they're definitely there if you have any questions!!!) We love our couch and it was delivered sooo quick we couldn't be happier!!
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December 2021 by Cathy Moore
Waiting for service on furniture. Will update when repaired.UPDATE: Sofa was repaired but we had to bring it to them for repair. If you are purchasing furniture for a cabin that is a rental, their warranty does not apply.
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November 2021 by Debbie Jamerson
They treated my girlfriend with total disrespect!!!The guys delivered her furniture to her house. One piece wouldn’t fit so instead of helping her fiancé to get it in they left it outside in the mud. All they were talking about was wanting to go Party. Then they put her screen door on the side of the garage and it fell over and shattered. She went to see the owner of the store to get an apology or money off the delivery charge, all he said was he couldn’t. That is not how you treat someone that just bought something from you and had a bad situation with the delivery guys!!!! ? very SAD!!!!
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August 2021 by Kenny Thompson
Great place to get your furniture!Ask for Paul, he treated us great!!No complaints!!
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August 2021 by gibdon Tommy
Wonderful place,great people!!! Everyone should stop by,purchase some amazing,stylish furniture!!!
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August 2021 by Cathy M.
Hi Mr. Jones, Jason & Paul - this is Cathy Moore who is trying to a sectional repaired that I purchased 2 months ago. Please contact me at 865-980-0082 asap.