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December 2023 by Paul Blizniuk
Amazing service and personnel. Clean facilities. I enjoy working with Glen, he always goes the extra mile to uphold the reputation of the dealership and Genesis as a company. Unlike other dealerships in the area, this one feels very organized, neat, but relaxed at the same time. Much recommended.
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November 2023 by Daniel Chung
Matt, Glenn, and the rest of the team at Genesis of South Knoxville are always excellent to deal with. I always go there, as opposed to another service location closer to me, due to the professionalism and service. They are responsive, knowledgeable, and thorough, and I’d very much recommend that any Genesis owner in the greater Knoxville area to go there and not a different location. Genesis owners often say that the one thing that the brand lacks compared to other luxury car manufacturers is the service, but that is not the case with the South Knoxville location.
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November 2023 by Tina Quinn
Benjamin did an outstanding job helping us with our new SUV ! If you’re in the market for a new or used vehicle, be sure ask for Benjamin!
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October 2023 by Michelle Uhlenhake
Just purchased a GV80 from Genesis of South Knoxville. Daniel Morgan was excellent throughout the buying experience. He wasn't high pressure at all, and super knowledgeable on the vehicle. This has been one of the best car buying experiences in over 45 years.
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October 2023 by Jim Matuszewski
Greg Stewart is a great person to do business with. Highly recommended
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October 2023 by Tony Foster
I purchased my first car from this dealership in Sept. 2022. I had such a positive and smooth purchase experience that I went back 10 months later for a second vehicle. See Greg Stewart if you are wanting to purchase a vehicle. He is quick, honest, knowledgable and totally transparent. Neither time was I pressured into up-sales or add-on's that I did not want or need, which to me was most important. Thank you guys at Genisis of South Knoxville, and I will see you again soon!
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October 2023 by Bruce Phillips
Have bought 3 Genesis from this location. Love the cars and the people.
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September 2023 by Saleem Zwayyed
Clean and professional place.
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August 2023 by Oleksii Vanian
this man, service department workerMATT ORAVITZ ?TOLD ME TO GO HOME AND REPAIR MY CAR AND WHEELS BY MYSELF, BEHAVE OFFENSIVE AND WAVED IN MY FACE WITH HAND, I ASKED ABOUT MY WARRANTY ON WHEELS AND WHEELS I PAID $3000 FOR IT FOR 3 YEARS CAR 6 MONTHS 2023 GENESIS G70 3.3T HE LAUGHED in my face and didn't want to apoitment... JUST REFUSED TO TALK TO ME AS IF I AM AT HIS HOUSE AND NOT AT WORK...
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April 2023 by Eric Krist
Moved to the area a few months ago and made the mistake of purchasing a Genesis from this dealership. The experience as a whole has been less than pleasant. If you are in the market for a luxury car this is not a luxury dealership. They do not have the staff to support your purchase. Difficult and frustrating to communicate with, and generally don't care once they have your money. If you have the means to buy a luxury car, choose a dealership that can provide customer service and support.I understand that it's hard to get staff and they are currently overworked. But if you are willing to pay for a luxury experience this is not your dealership. Probably a good place to buy a used car.
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February 2023 by Deb
Our salesperson, Joe Montgomery, was the best salesperson we’ve ever had - I’m 74 years old & have owned many vehicles. Such a pleasant young man, easy to talk to & very knowledgeable. And for a 22 year old, he is super mature. Very impressive!!!!!
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February 2023 by Ted Kelly
The selling experience was great. Joe Montgomery was a great salesperson.
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January 2023 by Demurris McMillan
I owned two Genesis vehicles over the last couple of years. A G80, and a GV80. Ultimately my GV80 ended up being a lemon...and I had to eat a sizable amount of money to get out of it, but this review isn't about that believe it or not. Haha...I at least want to say that Austin was literally the only person I've ever worked with at a vehicle dealership that didn't make me feel like I needed to take a shower after I talked to them. Usually, the car buying process it's something that I absolutely hate...but Austin made the process of buying my vehicle fun and enjoyable. I wish that every person that worked in his profession was as pleasant to deal with as he was. He was great. Everything else about dealing with the dealership, and the way they only stand by their product until you sign on the dotted line...was disheartening and disappointing.
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January 2023 by Travis Housewright
Great experience purchasing our new G70 at Genesis of South Knoxville. The staff members were friendly, attentive, and professional.
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January 2023 by Andrew
Spoke with Bruce the General Manager for 5 seconds. A bad phone connection made it difficult for him to understand me. He got mad at me and hung up the phone without any need to be so rude. What kind of client-care it THAT?!
