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April 2023 by Nick Marro
Excellent customer service. A vast improvement over the location in Arden, NC.
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April 2023 by Jennifer McBee
Very knowledgeable and patient with my questions. She was able to also see there was an Amendment needed for last year's return and able to get us money back we didn't realize we shouldn't have paid. Highly recommend Jennifer at Jackson Hewitt. Super sweet lady!
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April 2023 by RANDELL RIDDLE
I’ve used Jackson Hewitt for years. I’ve never had a bad experience. Everyone that has always helped me has been great. They are very friendly and you feel like they really care about giving you the best service possible. In and out in 30-40 minutes. I’ll be back next year
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March 2023 by Darryl Brown
I went to Jackson Hewitt in alcoa to file my taxes for 2023. When I arrived a wonderful lady named Jennifer McBee was there to greet/help assist me with my taxes. She was very nice and very knowledgeable! if I had a question she had an answer! I will be going back to Jennifer next year!
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March 2023 by Shanna Jarnigan
Jennifer was professional, knowledgeable, efficient and just great to work with.
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March 2023 by Heather kegley
Jennifer was very efficient on getting our taxes done in a timely manner
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March 2023 by eric cable
Says I kept putting the wrong code in and it locked my card now I'm stuck with a dead battery and no way for help
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March 2023 by Anna
Great place to get your taxes done!
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February 2023 by Derrick Stickney
I was in-and-out in about 20 minutes very happy with the services I received from Aieko Hill, my tax pro. Thank you. I will say $544 to prep my taxes is ridiculous though I might have to rethink it next year. That part I am extremely unhappy about I don't understand where it is warranted for 20 minutes worth of work $544.
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February 2023 by manny g
Midland plaza in Alcoa good location Jennifer McBee was very good highly recommend her
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May 2022 by Stephanie Pesterfield
Jackson Hewitt has made it fast and easy for me to file my taxes! I'll never try to file through Turbo Tax again!
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April 2022 by Ashley Cook
Thank you Stephanie for helping us with our taxes!!
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March 2022 by Jacob Ponthier
Stephanie was really great and helpful! Did a great job ( definitely not a bot)
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February 2022 by Vikki Davis
Ed Stuckey did an awesome job. He was very knowledgeable and friendly. He worked very hard to make sure that he could get us a refund on state taxes where we lived in Kentucky for 3 months. I highly recommend this Jackson Hewitt branch for all your tax filing. Awesome job and will be returning.
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February 2022 by Vikki Sisk
Ed Stuckey did an awesome job. He was very knowledgeable and friendly. He worked very hard to make sure that he could get us a refund on state taxes where we lived in Kentucky for 3 months. I highly recommend this Jackson Hewitt branch for all your tax filing. Awesome job and will be returning.