Mattress Direct-Alcoa is a family-owned business that has been operating since 1992, offering great customer service and the best prices on mattresses. Customers appreciate the knowledgeable staff, particularly one team member who is noted for being helpful and patient, answering all questions without rushing. Many reviews highlight the excellent service provided during exchanges due to health issues, with staff going above and beyond to assist. The store is recognized for having the best prices in the area, making it a recommended place for anyone looking to buy a mattress. Special sales events, like the Memorial Day sale, add to the overall great shopping experience.
Our 2nd purchase with this family owned business and they are all wonderful and they care about their customers satisfaction. They also stand behind everything they sell. Great, dependable family and very comfortable mattresses.
June 2024
Whitney was so helpful and knowledgeable about all the beds. They definitely have the best prices in the area, and I highly recommend checking them out before you buy anywhere else.
May 2024
What a very helpful business. I had to do a few exchanges due to health issues and they were very nice and went above and beyond to help me.
