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March 2024 by Ashley Sumner
Kaylee is the most amazing person everShe definitely could deserve an upgrade in salary if not that she needs to move up in something more serious because she’s so amazing. She’s so genuine and she is just all around a girl that you would want near you. She is amazing and I cannot get enough of her, she is wonderful and I will never ever ever recommend another Sallys while she works there
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March 2024 by Emily B
Friendly staff always very helpful! As always Sally's has all the hair car products for us DIYers.
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October 2023 by Amanda Stover
Employees were very helpful got everything we needed they were all very professional and nice. Highly recommend.
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March 2023 by Barbara Ingram
I was in Sally's 2 days ago around 5 p.m. No other customers were in there. Two employees were sitting at the registers. I asked for assistance in haircolor. The youngest helped me. A third employee came from the back asking if I needed help. I told her someone had helped me & I was deciding what I wanted. She stood suspiciously close by while the other 2 still chatted. One said she'd been there since morning & only checked out 2 customers. When the younger cashier rang up my items, I told her the price wasn't what what it said on the shelf. The woman still sitting bolted over to the color aisle, telling me I was wrong. I went back there & showed her the shelf tag & told her I wouldnt've made that up. She angrily told the cashier that tag I saw wasn't still supposed to be there since the price increased. The cashier gave me the price I saw. Sitting around chatting instead of confirming inventory & pricing. Their customer service is lacking & poor. I won't shop there again & I don't recommend that store to anyone. I'll be reporting this to corporate.
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August 2022 by Glenda Allen
They all are very friendly ?
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May 2022 by Hannah K.
I'm not going here again. They have sub par makeup that's overpriced. I bought a liquid eyeliner here and misplaced my receipt before realizing it's EMPTY. Brand new out of the box. I also bought an eyeliner pencil here that sucks so much it barely writes. I bought an eyelash curler here and they had twice the selection at Walmart for half the price. There's just no reason to go here when Walmart is up the street.
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January 2022 by Desirea Harrison
Absolutely disgusted with the way my elderly mother was treated.... The lady was extremely rude to her for absolutely no reason. Was very kind to the customers before her but once she had to deal with my mom she changed it up was rude with snippy remarks etc. my mother don’t have it in herself to ever be rude to anyone even when there rude to her!!! Neither of us will ever come back. So if you’re elderly I suggest finding a different Sally’s to go to. Hope this lady loses her job to be quite honest because this makes me sick!
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November 2021 by Stephanie Moler
Great staff. Got everything I needed and and the staff always seemed eager to help with whatever I needed.
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October 2021 by Mildred Kisner
I just left Sallys @ Hunters Crossing looking for help with my hair color..Same older woman that has helped me last 2 times. Not only did she have her small Daughter greeting her Customers while she hang out behind the counter with her, But TWICE I got her on my usle to help me and TWICE she walked off to go back to her Daughter, with no other Customers in the store, to chit chat..leaving me standing in the isle with No Answers to my problem, waiting because I thought she was coming back ! Terrible SERVICE !!
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June 2021 by Genia Boyd
They don't have enough black hair products
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May 2021 by Sonja Alley
Walked in The Alcoa Store,The lady behind the counter was waiting on two other ladies. She said hello welcome to Sally’s,I said hello and how are you today,she replied to me with I was Better. Every time I come in that store Tina is rude and nasty towards me and it doesn’t matter if she is waiting on others or not.I am Done With Sally’s Beauty Supply. If this is how you allow your employees to treat customers,That is sad.
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April 2021 by Lacey Harrison
Absolutely disgusted with the way my elderly mother was treated.... The lady was extremely rude to her for absolutely no reason. Was very kind to the customers before her but once she had to deal with my mom she changed it up was rude with snippy remarks etc. my mother don’t have it in herself to ever be rude to anyone even when there rude to her!!! Neither of us will ever come back. So if you’re elderly I suggest finding a different Sally’s to go to. Hope this lady loses her job to be quite honest because this makes me sick!
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January 2021 by Sam Eileen
I wish i knew her name, but the long blonde haired young lady with glasses, has continued to be incredibly helpful through the crazy process of dying my kids hair! I highly recommend this locations as opposed to others close by, because the employees here REALLY know what they're talking about!
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July 2020 by Samantha Jennings
I wish i knew her name, but the long blonde haired young lady with glasses, has continued to be incredibly helpful through the crazy process of dying my kids hair! I highly recommend this locations as opposed to others close by, because the employees here REALLY know what they're talking about!
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May 2020 by Melissa Scott
Curbside pick-up was so easy! They had everything I ordered and transaction was perfect.
