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October 2023 by Lois Cooper
They made a house call which was very convenient since my tv is huge! Very professional, knowledgeable technician
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December 2022 by Ken McCullough
The technician arrived at our home at the promised time. He was very courteous and neatly dressed, and his expertise was excellent. He had our TV fixed within a few minutes and charged us only his minimum service fee of $65.00. He didn't try to sell us anything, even though we were prepared to buy a new or used TV from him. He was a very fine, honest gentleman. Ken Mc.
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September 2022 by Debbie Hunt
Our Samsung went out after a storm. Dan picked it up and had it fixed and returned to the house in less than a week! Great customer service and the tv is perfect! Would highly recommend him!!!!
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March 2020 by Jami Eggers
This man doesn't even deserve a star at all. Took it to be fixed and it worked 2 weeks. Said he would try to order a different part and NEVER called me back. He is a thief plain and simple!!!
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January 2020 by Christy Abbott
Took my TV to be repaired about 3 times. It always cost me $250 to be fixed every time. I saw some people that worked there at a friend's house one day. They told me that the owner was hitting a reset button in inside the Tv and ripping me off. That he was a crock!!
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September 2019 by Kim R.
So, I had 2 TV's both with issues and did not properly work anymore. Neither had been used for over a year. One day I just happened to mention to my neighbor "hey you don't know any TV repair guys do you"? (I was transforming our entire basement into a young Man's Cave for my son's 20th birthday. I wanted SEVERAL (4 or more) TV's for Game Days!). Not actually expecting a response (I mean who gets their tv's worked on anymore? You just go buy a new one! It's cheaper!) but instead my neighbor says, "as a matter of fact I DO!" A bit in disbelief I explained that I was interested in seeing if my TVs could be salvaged, but not wanting to spend an arm and a leg at this time. Within 48 hours a nice gentleman named Dan picked up my tv's. A few short days later my neighbor let me know what was wrong with the small tv and that the part was $40. Very pleased I said "well alright!" however, the big one needed all 4 boards replaced with each being over $100 each. No. No, I can't do that right now. Even though that tv was older and broken it had special meaning to me. I had won it in an 3 month long contest at my work. I BUSTED my, you know WHAT while all my co-workers did the same to try and catch me. (This was back when those tv's were new, expensive and coveted!). I was the envy of most when I walked away with that beautiful tv. Price tag almost 2 Grand. I am not a lucky person and the only reason I won that tv was nothing short of blood, sweat and tears. Oh! And true, honest , HARD work and Hustle. But I did it. And I was not ready to be rid of my trophy! Whether it worked or NOT! Got my little tv back through the neighbor and was happy as a clam! Days, a week, two,........where is my TV? Neighbor said "at the shop I guess. You said you couldn't fix it!" You are right, I can't fix it right now. So where is my TV? The next day,....."he threw it away". What??? Why? I didn't say throw my tv away! I said I can't fix it now! Maybe I said Now,....maybe I didn't! But WHERE IS MY PROPERTY??? I NEVER SAID, "I don't want it",..."throw it away". That is the time when I finally did my due diligence. Googled! Oh No! 2 STARS?? I just got GOT! Never had a chance to tell anyone my fleeting thoughts. The next day, an immediate call from Dan. I was so angry and he was nothing but kind, apologetic and accommodating. He promised me THiS and said he would do THAT....... I ended up with a 3 year old 55" beauty that has NOTHING wrong with it! Beautiful picture and looks like it's 65"! Why? I never even got to let Dan know I was even upset! He honestly does not deserve the derogatory reviews he has gotten. I honestly think miscommunication goes a long LONG way! Especially to the one who feels wronged yet never voices it. If you feel wronged,.....don't jump on social media and tear someone's world apart! COMMUNICATE! It's an amazing concept. Dan! You are the man and I want everyone to know that you went Above and BEYOND and I will never forget it or forget you my friend. And I will tell anyone who wants to know. Thank you Again, Kim Roberts Lenoir City, TN
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February 2019 by Margo Teague
Wouldn't go there in a million years.
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January 2019 by Margo T.
We have taken our fairly new Visio tv to them several times . The last two times they charged us $250.00, each time, to NOT repair the problem. When we called them to tell them nothing had been fixed they did not offer to make it right. Taking a large tv in to be fixed is an undertaking! The last time we were there the woman working tried to get us to look at some jewelry they had for sale. They are NOT the place to go....for $250.00 we could have bought a new TV . We wish we had just told them to keep it, we feel we we're ripped off & that they misrepresented themselves.
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November 2017 by Dwight Walker
Don't go here you will not find this business at this location.
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January 2017 by Jeremy Glisson
Find out the price before having something repaired.
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February 2016 by Park Market
Terrible service. Been over 2 weeks without any call back on parts needed.
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October 2014 by CJ Kris
Great little shop. Service calls are very reasonable, and they are good honest guys. Had my TV looked at, i thought I would have to buy a new one, but they were able to replace a capacitor (if I remember correctly) and save my tv, and some money!
