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March 2024 by Aya
Went in there to pay a credit card bill. They ended up clearing the credit cards instead of allowing the payment to proceed the whole process took over an hour. Unknowledgeable, incompetent staff.
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March 2024 by Tom Hager
The United Community Bank in Alcoa Tenn. has exceptional customer service. Karen and Wendy take the time to get to know their customers and their financial needs. The bank also provides great investment advice. I highly recommend doing business with them.
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March 2024 by Debra Batson
Always pleasant and helpful!Enjoy interaction.
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February 2024 by Matthew Christopher Myers
Connie is top notch. Everyone is friendly. I've used UCB in Ga since '04 and the same customer service is alive and well in TN.
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August 2023 by P Pabst
Needed a couple rolls of quarters. I was told that they can't help me unless I have an account, went to 2 other banks and both had no issue trading money for money, a banks job none the less. Certainly would never be back for any reason. Common courtesy goes a long way.
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October 2019 by James Bundy
So...... after 18 YEARS with this Bank, when i needed them they snubbed their noses at me. Whatever happened to the community Bank taking a person they have a relationship with and taking care of them?Those days are GONE but so am I. Its obvious my money isnt good enough for this bank any longer. For the record, good credit, money with this bank and they can see my account transactions. Im not a risk or Bad investment . Thats ok, I hope you make a good decision, GO ELSEWHERE
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August 2019 by Tonia Latham
Wise, professional staff who are committed to improving the lives of all in Blount County! Wendy Martin and Rick Hudolin are great community servants who truly care about their clients. So glad to have United Community Bank in Blount County!
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October 2018 by eric pickens
nice staff good manager thinking about opening up a savings account here
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December 2017 by angie Jones
Don't like this back