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March 2024 by dylan smith
The worst service I’ve ever experienced. Super slow customer service, no one seems to know what’s going on.
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February 2024 by L pittman
The WORST pharmacy ever!! They put you on hold over and over (and Im not referring to a few minutes-Im talking about 30 minutes on hold). . They say RX will be ready and then its not. Their excuse is "Sorry Im not sure what happened." This happens OFTEN. Go anywhere else. Even the pharmacy manager offers no explaination.
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February 2024 by B Musick
Convenient and fast service.
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January 2024 by Kerry Finley
The most incompetent pharmacy in Blount county.
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January 2024 by Kerry Patty
The drive thru is ridiculous. I’ve never seen such slow service every time I go there. They let people drop off and wait even if 5 other cars are in line!
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December 2023 by Tony Peterson
Awesome Service , Very Nice Store. Go by and see the Great Folk's at Walgreen's in Alcoa . Merry Christmas Everyone .
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December 2023 by Justin Braden
This would make a great location for a pharmacy
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December 2023 by Kevin Cosby
Rude and lazy employees. Terrible store
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September 2023 by Sheila Jeter
Easy parking..clean..easy in and out!
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July 2023 by David R.
On Thursday, July 27, 2023 we entered the line for drive-up pharmacy pickup at 12:45 PM. There were 5 cars in front of us but 2 left after waiting more than 15 minutes. It was 1:17 PM when we finally reached the window. It only took about 4 minutes to get our order but what in the world could have taken 32 minutes for us to finally get to the window. This is not a one time occurrence, we have had similar problems multiple times in the past. We've used this location for more than 2 decades but are considering moving to another pharmacy because of this and due to medication errors such as filling an antibiotic prescription with a medication that their own records show the patient is SEVERELY ALLERGIC to.
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June 2023 by Jen
Very rude employees at this store every time I go. I know retail is a hard job but no reason to be rude over simple things like “I’m here to pick up some photos.” Won’t ever go back, and I encourage others not to go there either.
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June 2023 by KAYLAN BETTER KNOWN AS PROFESSOR CYGNUS AND ANGELS
Walgreens is incredibly organized and sanitary! Look at how construction is for these wonderful stores! The inventors , famers, deliverers, manufacturers labelers, packagers, Cargo trains, planes , trucks, stores , and associates that have great purpose in the worldwide differences whether if they are aware or not.My angels and I are very thankful for being able to shop at this store. Thank you Walgreens! Be a vegan on a gluten-free diet.
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April 2023 by Anna B
Currently have been on hold for 18 minutes to clear up an insurance issue. I have been picked up 4 different times and put back on hold. It just dropped the call now I have to go through this again later, but im out of time now. The automated system for prescription refills only works sometimes. I moved anyways. I'm changing pharmacies asap. On top of that they constantly harass you with automated texts AND phone calls. They called me from our area code while my grandpa was dying. I picked it up thinking it was family. Nope, just unsolicited marketing. Very annoyed
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April 2023 by Anna Lol (NOPE.)
Currently have been on hold for 18 minutes to clear up an insurance issue. I have been picked up 4 different times and put back on hold. It just dropped the call now I have to go through this again later, but im out of time now. The automated system for prescription refills only works sometimes. I moved anyways. I'm changing pharmacies asap. On top of that they constantly harass you with automated texts AND phone calls. They called me from our area code while my grandpa was dying. I picked it up thinking it was family. Nope, just unsolicited marketing. Very annoyed
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January 2023 by Jd B
Decided to give Walgreens a try once again on Wednesday. This time I come to pickup my prescription around 6pm and there is a line to the bathroom. The sweet girl up front had no help and the workers in the back were just talking and laughing. Very disappointed in the management at Walgreens considering no one seemed to care that she needed help.