-
February 2024 by L pittman
The WORST pharmacy ever!! They put you on hold over and over (and Im not referring to a few minutes-Im talking about 30 minutes on hold). . They say RX will be ready and then its not. Their excuse is "Sorry Im not sure what happened." This happens OFTEN. Go anywhere else. Even the pharmacy manager offers no explaination.
-
February 2024 by B Musick
Convenient and fast service.
-
February 2024 by Kerry Finley
The most incompetent pharmacy in Blount county.
-
January 2024 by Kerry Patty
The drive thru is ridiculous. I’ve never seen such slow service every time I go there. They let people drop off and wait even if 5 other cars are in line!
-
December 2023 by Tony Peterson
Awesome Service , Very Nice Store. Go by and see the Great Folk's at Walgreen's in Alcoa . Merry Christmas Everyone .
-
July 2023 by David R.
On Thursday, July 27, 2023 we entered the line for drive-up pharmacy pickup at 12:45 PM. There were 5 cars in front of us but 2 left after waiting more than 15 minutes. It was 1:17 PM when we finally reached the window. It only took about 4 minutes to get our order but what in the world could have taken 32 minutes for us to finally get to the window. This is not a one time occurrence, we have had similar problems multiple times in the past. We've used this location for more than 2 decades but are considering moving to another pharmacy because of this and due to medication errors such as filling an antibiotic prescription with a medication that their own records show the patient is SEVERELY ALLERGIC to.
-
May 2023 by Jen
Very rude employees at this store every time I go. I know retail is a hard job but no reason to be rude over simple things like “I’m here to pick up some photos.” Won’t ever go back, and I encourage others not to go there either.
-
April 2023 by Anna B
Currently have been on hold for 18 minutes to clear up an insurance issue. I have been picked up 4 different times and put back on hold. It just dropped the call now I have to go through this again later, but im out of time now. The automated system for prescription refills only works sometimes. I moved anyways. I'm changing pharmacies asap. On top of that they constantly harass you with automated texts AND phone calls. They called me from our area code while my grandpa was dying. I picked it up thinking it was family. Nope, just unsolicited marketing. Very annoyed
-
April 2023 by Anna Lol (NOPE.)
Currently have been on hold for 18 minutes to clear up an insurance issue. I have been picked up 4 different times and put back on hold. It just dropped the call now I have to go through this again later, but im out of time now. The automated system for prescription refills only works sometimes. I moved anyways. I'm changing pharmacies asap. On top of that they constantly harass you with automated texts AND phone calls. They called me from our area code while my grandpa was dying. I picked it up thinking it was family. Nope, just unsolicited marketing. Very annoyed
-
January 2023 by Jd B
Decided to give Walgreens a try once again on Wednesday. This time I come to pickup my prescription around 6pm and there is a line to the bathroom. The sweet girl up front had no help and the workers in the back were just talking and laughing. Very disappointed in the management at Walgreens considering no one seemed to care that she needed help.
-
November 2022 by Brandi Cottrell
I don’t typically leave bad reviews but I had a terrible experience here. I didn’t get the name of the employee, but she was ridiculously rude and seemed like she’d rather be anywhere else. I asked a single question about where to find something and she acted like I was bothering her and stupid for asking her anything. She also rang up my order and couldn’t care less about being there. This was my first (and probably last) experience with this store, I’d recommend going down the street to CVS, employees are much nicer.?
-
September 2022 by Jennifer Smith
My experience at the hall Rd Walgreens is horrible. I go to Suboxone Dr and it's legal and I HV gotten so many eyes rolled and employeesare so rude most all the time. I HV to use Walgreens cause of my insurance if it wasn't for my insurance I would use CVS. I normally use the one in Knoxville cause it's close to my Dr but my script isn't due till tomorrow so I'm gonna go to hall Rd and I swear if anyone disrespects me I'm gonna call corporate office. People are gonna hear it if I have any issues. They better just smile and say yes .
-
September 2022 by Marianne Crocco
Always nice people who work there. Always helpful at the pharmacy. Thank you
-
July 2022 by KAYLAN BETTER KNOWN AS PROFESSOR CYGNUS AND ANGELS
Walgreens is incredibly organized and sanitary! Look at how construction is for these wonderful stores! The inventors , famers, deliverers, manufacturers labelers, packagers, Cargo trains, planes , trucks, stores , and associates that have great purpose in the worldwide differences whether if they are aware or not.My angels and I are very thankful for being able to shop at this store. Thank you Walgreens! Be a vegan on a gluten-free diet.
-
May 2022 by professor cygnus
Walgreens is incredibly organized and sanitary! Look at how construction is for these wonderful stores! The inventors , famers, deliverers, manufacturers labelers, packagers, Cargo trains, planes , trucks, stores , and associates that have great purpose in the worldwide differences whether if they are aware or not.My angels and I are very thankful for being able to shop at this store. Thank you Walgreens!
