-
February 2022 by Chris B.
Store was clean and what we were looking for was in stock but the men's restroom needs some attention. The toilet paper dispenser was missing and they had the toilet paper on the back of the toilet which made it difficult to grab and if you wasn't careful it would of fallen on the floor.
-
January 2021 by Mary A.
Needing a kerosene can, we ordered and paid for it online and requested that it be available for pickup. When my husband got to the store, he looked all around the outside of the store but couldn't find a place outside to pick up his purchase. It turned out that he had to go inside the store. It would have been faster to skip the online ordering process. Just going back to the automotive department, grabbing a kerosene can, and taking it to the self-checkout lane would have required very little more exposure to other people than going to the kiosk inside. My husband found the experience frustrating. It would have helped if there had been something online to explain where the location to get things picked up was. We generally like this store (would give the general in-person shopping experience four stars), but their execution of having items picked up is poor. My son tells me that the Maryville Walmart does have dedicated outside parking spots for picking up items. The parking lot of the Alcoa store is more crowded, but the store could set up something on the side near the automotive department, where there are almost always parking spots available.
-
November 2020 by Delaney R.
I asked for a manager for help and I got Jordan. I tried speaking to him but he was obviously on his phone and he even put his hand up as though I was interrupting him. You could tell it was a personal call the way he laughed too. I am completely appalled but honestly I can't even be mad because who would take their job seriously knowing they're stuck as a base level front line manager at one of the worst Walmarts in the area. There's lots to do but this guy probably gets paid like $15/hr MAX to sit on his phone all day and pretend he's working. I'd rather go to the Maryville Walmart and that's definitely saying something.
-
November 2018 by Darcy L.
Terrible... spent over 300 dollars... purchased a gift card and person I gifted to had a card that is not activated. I am being told I have to return to the store... with the person I gifted to for them to use it. Horrible... they are leaving for Florida and it is terrible to have to do this... since they are making me come to the store... I will return the TV and DVD player... and will shop at the Maryville store if I shop at Walmart at all.
-
March 2018 by Loudon R.
What can you say? I mean what Wal-Mart is actually good? Complete disaster here. 30 registers and only five open. I stay away from these places because of their terrible business model. I get it. You want to eliminate cashier's and promote self checkout. But Im not doing self checkout unless I'm getting 20 percent of the bill. NOT MY JOB. joke joke joke of a business. Guess ill stay away for another 5 years. Please Wal-Mart shut down. Oh wait....You wont because the welfare people need a place to spend their food stamps